Amanda Fox Email & Phone Number

Chattanooga, Tennessee, United States

Lexington, Kentucky

Nicholasville

*Ensuring that all customers receive excellent service through direct salesmanship through prompt, courteous service. *Engage and follow up with customers about customer loyalty program through TJX credit card. * Highly adaptable, flexible professional who embraces teamwork, but also enjoys working independently.*Arranged items in favorable positions and areas through the store for optimal sales.*Provides observations for feedback, coaching, and encouragement to all associates throughout the store.

Watford City, North Dakota

*Managed large pharmacy store front including home decor, clothing apparel, boutique items, school supplies, crafts, etc. *Recruited, trained and maintained a staff of 7 in addition to 2 promotions from those recruited.*Increased client shelf space, and distribution on multiple core business untis, while decresing space on competitor's slow turning products.*Generated orders through multiple vendors and ensured inventory is properly distributed, reacted to changes in demand and logistics.

Lexington, Kentucky Area

*Co-managed an 11.7 million-dollar store consisting of 160 employees while averaging a team of approximately 60 employees per day. *Recognized by District and Regional management for results in increased profitability, lowered turnover, and elevated sales ranking within the district. *Excelled in building and motivating management and hourly teams. Developed entry-level associates to leadership positions and became the primary trainer of new associates. *Coordinated selections/interviewing, onboarding, coaching/performance management, succession, reward and recognition, and culture/engagement. *Developed weekly and monthly schedules as well as daily assignments for all employees for optimal operations. *Implemented new ideas while also reinforcing store strategies that effectively decreased shrink and built asset protection. *Instrumental in elevating the store's customer service rating by coaching associates in effective customer care strategies. Identified personal successor and co-creates individual development plans for direct reports. *Analyzed, formatted and implemented sales strategies through business insight. Linking behaviors to actions with daily, monthly results.

Lexington, Kentucky Area

*Managed 7.1 million-dollar department consisting of approximately 70 employees within a bog box store consisting of approximately 400 employees.*Recognized and rewarded by the Regional Manager for recruitment efforts that directly resulted in 58 new employees placed throughout the store within my first four months of employment. This aided in fully staffing the store. Subsequently, many direct recruits were promoted throughout the store and company. *Mentored and developed sales associates resulting in exceeding sales plans, gross margins, and product turnover percentage. *Charged with coordinating company sponsored charity events for the Ronald McDonald House, the Breast Cancer Research Foundation, and the University of Kentucky Children's Hospital. *Primary manager for addressing customer care, complaints, and loss prevention issues. *Assisted the store manager in performing interviews and hiring throughout all departments. *Responsible for documentation and filing of inventory control, employment status files, payroll, and scheduling. *Coordinated with each specialist for monthly, quarterly, and annually business development. Including brand lauches, events and sales.

Lexington, Kentucky Area

*Managed all aspects of the store including staffing, payroll, inventory control, and multiple sales metrics.*Dealt directly with regional, corporate, and executive personnel to determine the direction of the store and devise solutions to the challenges of increasing profitability. *Increased the gross revenue from 1.3 million to 3.2 million during my employment as the store manager. *Recognized in the "Limited Leader's Circle" due to ranking #13 in the company nationwide in business growth. *Reversed the Lexington store's downward spiral by overhauling systems, processes, training programs and personnel. Corrected issues such as internal theft, lagging customer service and poor associate performance. *Developed a proposal and received authorization by the District Manager to increase business growth while assisting the community by holding private, after-hours events catering to teachers, law enforcement, firefighting, and military personnel. *Executed a prosperous remodel and a grand re-opening within the first year of employment.

Lexington, Kentucky Area

*Responsible for document control of medical records, physician's notes and recommendations, follow-up appointments, and referrals. *Implemented and maintained improved filing systems resulting in a more streamlined access and storage of documents and records. *Assisted medical staff in processing check-in/check-out patients.

Lexington, Kentucky Area

Began working at Gymboree immediately after turning 16 years old and was promoted several times during my employment to Sales Lead, Inventory Manager, Assistant Store Manager, and achieving Store Manager at 20 years old. *Traveled throughout the district to assist in opening new locations and store remodels which consisted of recruiting new employees, marketing, and training leadership teams.