Amanda Harris Email & Phone Number

Memphis, Tn

I was promoted into this role to manage the Enterprise Level of Point of Sale for the Perkins Brand at Ascent Hospitality. In this role I have helped to provide strategic direction, manage system testing, document solutions, coordinate projects, implement rollouts, work with new store openings, rollout POS systems, oversee menu changes and work with various vendors to maintain relationships.

Memphis, Tn

In 2016 I was given the opportunity to create a Quality Assurance Department for our I.T Group leveraging best practices and company culture to create an effective quality program that was right for the business. Creating testing structure, process, lab environments, and worked to educate both I.T and the business on the role approach and function of a quality group. I acted as a focal point and leader to all quality related programs and directed QA activities for the team. In this role, I have worked to ensure maximum quality and effectiveness; while implementing quality software deliverables that has minimized business interruption and increased the respect for I.T throughout the enterprise.

Memphis, Tn

Provided support across brands for Micros 3700 Res Systems. Assisted with server testing, imaging, software implementation, training, and technical documentation. Helped managed system rollout and operational support for over 300 stores.

Provided front line support for back office payroll system, scheduling, inventory, point of sale, hardware and connectivity for over 300 stores.

Associate Of Arts And Sciences (A.A.S.), Information Technology With A Concentration In Desktop Publishing

Bachelor'S Degree, English Language And Literature/Letters