Cultivate and manage accounts (~$76M) by creating successful partnerships, minimizing concerns, and maximizing program effectiveness- Exceeding forecasted demand goal by ~$2.8M for assigned book of business by identifying key growth opportunities and leveraging strong relationships to upsell and increase marketing rights- Functional leader for multiple company-wide strategic initiatives to enhance program value and partner relationships, and increase awareness across employee populations- Assigned largest partner-to-date (45th on Fortune 500 list) with high visibility across the organization- Consistently report KPIs for weekly business reviews and prepare decks with telling data points for presenting metrics during quarterly business reviews with the executive leadership team- Provide support and training for new senior AEs by documenting and outlining role best practices- Utilize data storytelling for partner meetings to ensure client satisfaction and retention (100% retention rate YTD)- Partner cross-functionally with data teams to continuously improve reporting capabilities resulting in overall team efficiency

- Consistently review and execute business development strategies to meet/exceed forecast demand goals (~$62M)- Analyze and report demand impacts weekly, and collaborate internally for energization tactics to increase revenue- Provide monthly, quarterly, and annual program performance and utilization data, as well as insights and education on portfolio benchmarks to increase client engagement- Partner cross-functionally on new client launches throughout implementation, and identify and oversee all communication opportunities from inception to completion- Facilitate and mediate client/broker concerns by working internally for resolution, and providing continuous communication and support through issue reconciliation

- Established and grew relationships both internally and externally for inherited book of business (~$16M)- Analyzed and formulated growth plans for 30+ accounts to increase program awareness and demand- Identified and implemented various marketing tactics to nurture utilization and performance- Supported senior AE’s by providing analytics, data, presentations, and reporting for stewardship meetings

Provide support to sales, account management, marketing, and brokers to assist in business growth- Orchestrated training and education presentations for broker partners, prospective and existing clients, as well as internally for sales and account management- Assisted in administration for prospect and current client contracts- Responsible for updating and maintaining the integrity and accuracy of the sales CRM system- Generated board reports for company's executive team- Acted as internal liaison and support for field sales reps by providing sales collateral, coordinating formal requests, and providing updates with managers and other key players on sales pipeline status