Developing and refining datasets for the construction of dashboards (in Tableau), encompassing patient outreach and clinical outcome measures, as well as physician scorecards, among others.Conducting demonstrations of dashboards for both technical and non-technical audiences.Examining inconsistencies in data originating from diverse sources.Utilizing SQL to analyze data (mainly focusing on patient’s medical records and quality measures) with SSMS and Cerner databaseAutomating files by using SSIS packagesParticipating in group sessions to address obstacles, conduct data analysis and exchange expertise.

Collecting, reporting, extracting and inputting data from provider offices and EMRs for quality programs for quality programs like HEDIS, CMS QPP, and health plan audits.Initiating outreach calls to motivate patients to undergo qualified tests/examinations aligned with quality measures.Participating in departmental and social workers' meetings to facilitate provider communication.Managing and maintaining record archives efficiently.

Collecting, reporting, extracting and inputting data from provider offices and EMRs for quality programs for quality programs like HEDIS, CMS QPP, and health plan audits.Initiating outreach calls to motivate patients to undergo qualified tests/examinations aligned with quality measures.Participating in departmental and social workers' meetings to facilitate provider communication.Managing and maintaining record archives efficiently.

Enrolling individuals and meticulously verifying their eligibility for programs such as Covered CA, Medi-Cal, CalFresh, and MHLA.Offering comprehensive customer service assistance to address inquiries.Leading informative health education workshops to empower individuals with essential knowledge.Actively participating in health promotion initiatives and executing strategic marketing campaigns.Strategically planning and meticulously coordinating various events, including health fairs, to promote community well-being.Conducting proactive outreach efforts to address behavioral health needs within the community.Facilitating effective communication with relevant liaisons to ensure seamless coordination of services.Playing a key role in refining and updating medical department policies to uphold standards of care.Providing vital interpretation and translation services between Chinese and English languages to facilitate effective communication.Engaging in critical decision-making processes to optimize patient care outcomes.Efficiently managing appointment schedules to ensure optimal patient flow and timely access to care.Ensuring smooth patient check-in processes to minimize wait times and enhance the overall experience.Accurately inputting and managing data to maintain comprehensive records and support informed decision-making.Offering comprehensive case management services to address the diverse needs of patients.Conducting telehealth/televisits in the field of psychiatry to provide remote care options for patients.Diligently recording and monitoring patient vitals to track health progress and inform treatment plans.Responsively handling incoming phone calls to address inquiries and provide assistance as needed.

Proofreading documents, visiting patients at their last stage with nurses, family counselingConducting thorough proofreading and meticulous review of documents to ensure accuracy and clarity in all written materials.Collaborating closely with nursing staff to visit patients in their final stages, providing compassionate care and support during this sensitive time.Assisting social workers with valuable counseling services to families, providing guidance, support, and a comforting presence as they navigate the challenges of their loved one's end-of-life care.

Provide well-educated presentations on a variety of topics about health such as alcohol and tobacco use, drug information, nutrition, physical fitness, stress management, mental health, sexual health, and general health to encourage other CSUF campus students to stay healthier

Research, event planning, preparing activities for fundraising

Assist ESL students to improve their English's skills with grammar, vocabulary, conversation, reading and writing

Provide excellent customer services, advertise the healthcare products and promote holistic wellness to customers