Amanda Huber

Amanda Huber Email and Phone Number

Director of Merchant Operations @ OneDigital
atlanta, georgia, united states
Amanda Huber's Location
Greater Philadelphia, United States
Amanda Huber's Contact Details

Amanda Huber personal email

n/a
About Amanda Huber

Amanda Huber is a Director of Merchant Operations at OneDigital. She possess expertise in microsoft office, microsoft excel, microsoft word, powerpoint, customer service and 13 more skills.

Amanda Huber's Current Company Details
OneDigital

Onedigital

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Director of Merchant Operations
atlanta, georgia, united states
Website:
onedigital.com
Employees:
1545
Amanda Huber Work Experience Details
  • Onedigital
    Sales Operations Specialist
    Onedigital Nov 2024 - Present
  • Reverence Care
    Scheduling Operations Manager
    Reverence Care Jul 2024 - Oct 2024
  • Fiserv
    Director Of Merchant Operations
    Fiserv Apr 2022 - Sep 2023
    Directed and managed employees across five teams, overseeing merchant/agent ticket inquiries; spearheaded the development of Robotic Process Automation (RPA) for task optimization.Reduced inquiry processing time by half through the implementation of automated systems, enhancing overall efficiency.Collaborated with the sales team, assisting in client relations and data management, which led to improved customer satisfaction and streamlined sales processes.Developed cross-team communication and training strategies, ensuring compliance with service level agreements and fostering long-term client relationships.Implemented an efficient email notification system, resulting in a significant decrease in escalations.
  • Fiserv
    Merchant Operations Manager
    Fiserv Feb 2020 - Apr 2022
    Introduced innovative procedures and conducted ongoing team training to enhance operational efficiencies and customer service standards.Successfully completed over 200,000 tickets annually by leading three operations teams, resulting in improved productivity.Assisted sales partners with client relations by providing personalized support and resolving complex issues, leading to increased client satisfaction and loyalty.Provided expert-level support in merging merchant support and boarding teams while setting and achieving new team objectives.Developed automated solutions, streamlined processes, and cultivated professional relationships with merchants and agents.
  • Cardconnect
    Merchant Solutions Manager
    Cardconnect Apr 2018 - Feb 2020
    King Of Prussia, Pennsylvania
    Introduced innovative procedures and conducted ongoing team training to enhance operational efficiencies and customer service standards.Successfully completed over 200,000 tickets annually by leading three operations teams, resulting in improved productivity.Assisted sales partners with client relations by providing personalized support and resolving complex issues, leading to increased client satisfaction and loyalty.Provided expert-level support in merging merchant support and boarding teams while setting and achieving new team objectives.Developed automated solutions, streamlined processes, and cultivated professional relationships with merchants and agents.
  • Cardconnect
    Merchant Solutions Team Lead
    Cardconnect Oct 2017 - Apr 2018
    Optimized organizational productivity and achieved KPIs through effective team performance oversight.Addressed skill gaps through competency evaluations and targeted training initiatives.Implemented resource allocation strategies and developed robust solutions to resolve complex employee issues.
  • Cardconnect
    Merchant Solutions Representative
    Cardconnect May 2017 - Oct 2017
    King Of Prussia, Pennsylvania
    Provided extensive support to merchants and sales reps through emails, calls and tickets
  • Dan Schantz
    Sales Support
    Dan Schantz Apr 2016 - May 2017
    -Processed sales requests of the foliage department to ensure that orders are filled completely and in a timely manner- Increased customer satisfaction by communicating with customers through email and telephone to solve problems- Supervised a team of four to ensure all orders were completed and sent out on time- Maximized team efficiency by creating weekly schedules for my team to follow
  • School Of Vintage
    Store Associate
    School Of Vintage May 2015 - Sep 2015
    Long Beach Island, Nj
    -Engaged customers by assisting with products and fashion advice- Maximized staff efficiency by creating a new summer staffing schedule at the request of owners- Reliably opened and closed the store as the key holder
  • Yo Babycakes
    Manager
    Yo Babycakes Jul 2011 - Aug 2014
    -Trained new employees and assisted in creating the weekly schedule- Reliably opened and closed the store as the key holder- Oversaw register cash flow and managed the daily balancing- Reduced inventory waste by effectively managing, recording, and ordering new products
  • Oskar Huber Furniture
    Office Assistant
    Oskar Huber Furniture May 2012 - Aug 2012
    -Recorded employee sales reports in online database- Assisted customers and directed calls to available sales persons/designers- Reduced designer prep time by preparing new accessories to be displayed
  • Spray Beach Bagel And Deli
    Store Associate
    Spray Beach Bagel And Deli Jul 2008 - Aug 2010
    -Trained new employees in store operations- Managed and inventoried store merchandise- Led other employees and delegated tasks when manager was away

Amanda Huber Skills

Microsoft Office Microsoft Excel Microsoft Word Powerpoint Customer Service Research Teamwork Public Speaking English Windows Team Leadership Social Media Sales Leadership Time Management Communication Management Marketing

Amanda Huber Education Details

Frequently Asked Questions about Amanda Huber

What company does Amanda Huber work for?

Amanda Huber works for Onedigital

What is Amanda Huber's role at the current company?

Amanda Huber's current role is Director of Merchant Operations.

What is Amanda Huber's email address?

Amanda Huber's email address is ah****@****ect.com

What schools did Amanda Huber attend?

Amanda Huber attended University Of Pittsburgh, North Penn High School.

What skills is Amanda Huber known for?

Amanda Huber has skills like Microsoft Office, Microsoft Excel, Microsoft Word, Powerpoint, Customer Service, Research, Teamwork, Public Speaking, English, Windows, Team Leadership, Social Media.

Who are Amanda Huber's colleagues?

Amanda Huber's colleagues are Stewart Bale, Ricp®, Shanda Dover, April Cooper, Mba, Ashley Bente, Ameer Abdrabo, Sara Lamberto, Collin Walsh.

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