I am here to help make transitions easier and smoother when it is time to Buy or Sell your home. I have access to information that will better prepare you to make the most educated decision for your family in what is normally the largest investment of your life. Building connections with anyone I can help in buying, selling, or investing in Real Estate is the goal. I am delighted to assist with your Real Estate needs!

We are passionate about helping our local community solve complex real estate challenges: including preventing foreclosures, solving liens, probate, fires, condemned, vacant or distressed properties. We also take great pleasure in enhancing neighborhoods and increasing home values by refreshing or updating residential properties.We buy and sell properties by closing quickly with cash and are easy to work with. We execute through marketing, networking and operations activities to reach sellers, buyers, investors, and partners to create a powerful online and offline business presence.

- Handled scheduling, contract management, database management, marketing, creatingmaterials, communications, organization, and coordinating a wide array of task to ensureeach transaction runs smoothly- Monitored social media and online sources for industry trends- Increased customer satisfaction and repeat business through relentless pursuit of resolutions,protecting company reputation and loyal client base- Involved with 18 - 50 contracts per year currently-At one time, was involved in connecting with 1 to 20 leads per day on Facebook

- Educated and aided consumers with their options for life insurance- Obtained underwriting approval by completing application for coverage- Contacted and connected with clients via company dialer- Connected with 20 - 50 leads per day- Scheduled fact-finding appointments and consultations to determine client needs and overallfinancial situations- Determined financial needs by assessing existing coverage and aligning new products andservices with long-term goals- Up sold additional products and services after identifying customer needs and requirements- Completed coverage applications to obtain underwriting approvals- Displayed consistent, positive attitude towards customers, peers and other personnel, evenduring high-stress situations- Spent ample time with each customer, going over and explaining documents to ensure thatkey information was understood- Identified issues and took appropriate action to deliver speedy resolution

- Taught new hire Week 2 & 3 Advocate Development, training webinars, and other electiveclasses- Developed complete training programs and led training using expert learning techniques- Blended business's goals, mission and values with learning development initiatives to deliverhigh-quality training to employees- Coordinated development of training materials, including manuals, standard operatingprocedures and employee handbooks- Managed various training courses by developing curricula, instructions, documents andwritten tests- Evaluated client processes, employee performance and training progress to determineadditional training needs- Cross-trained on all electronic devices and continued training end users in new applications- Traveled to stores throughout Mississippi educating, coaching, and sharing information- Some topics discussed through training classes included but was not limited to: PresentationSkill Building, Terminology Do's & Don'ts, Billing Troubleshooting, Taking Heat, OvercomingObjections, Sales Processes, Best Practices to Develop Sales Skills, Customer Service Tactics,Product Knowledge, and How to Use and Navigate Operating Systems- Was responsible for training 500 plus new and existing employees company wide- Trained anywhere from one on one to 20 employees daily

- Coached team members on how to connect, train, and interact with customers- Assisted in fostering culture of constant growth, education, and change- Was dedicated to unite specific needs of customer to services supplied- Resolved conflicts and negotiated agreements between parties in order to reach win-winsolutions to disagreements and clarify misunderstandings- Similar position to Team Leader/ Internal Auditor position just at different location basically- Increased customer satisfaction and repeat business through relentless pursuit of resolutions toproblems arising from network issues, promotional plan changes, and operating system calledCRM, protecting company reputation and loyal client base- Assisted 10 - 50 clients per day

- Demonstrated knowledge of company's mission, purpose, goals, and ability to helpemployees successfully achieve them- Assumed responsibilities for manager in their absence- Built strong relationships with customers through positive attitude and attentive response- Audited cash book daily to assure proper cash handling procedure- Completed daily inventory counts- Assisted customers and other representatives' sales by establishing best product options andsolutions, adjust bills, override prices and problem-solved technical issues with equipment- Established open and professional relationships with team members which helped resolveissues and conflicts quickly- Mentored and guided employees ensuring all were trained in product knowledge andcapable of performing assigned duties- Coached team members in customer service techniques, providing feedback andencouragement toward reaching sales goals- Quarterly trips to Jackson or Greenwood for training

- Assisted customers and other representatives' sales by establishing best product options andsolutions, adjust bills, override prices and problem-solved technical issues with equipment- Top Sales Award for 27-Store Region at Cellular South in 2010

- Sold lotions, swimsuits, purses, and tanning packages- Handled scheduling, washed linens, cleaned tanning beds- Established raise and promotion to Team Leader for punctuality, meeting sales goals,efficiency, and effective work efforts with in 6 months- Assisted 10 to 30 clients per day

- Supported Optometrist with client needs- Tracked and input data into system- Verified prescriptions were up-to-date and handled bookkeeping, monthly audits, returns &adjustments- Other responsibilities included ensuring Implementation of HIPPA policy, vision screenings,weekly inventory, appointment scheduling, taking measurements, selling contacts, lenses (forglasses), and frames, molded and adjusting frames for proper fit of lenses and of client

- Worked check out register in efficient and effective manner- Managed cash handling of each terminal station assigned- Ensured each customer's product needs were met- Through Layaway position advised customers of Layaway options, took payments, boxedlayaway items, stored items in systematic way, retrieved items, etc- Reached highest IPH scanning efficiency on regular basis- Assisted 10 - 50 customers per day

- Visually inspected 100's of packages daily on line to verify all standards were met- Monitored sanitation standards and Health Code

- Started as cashier and advanced to management within first year- Trained and supervised total of 12 employees- Supervised daily operations and filled gaps in cleaning, cooking, serving, cashiering, andbookkeeping as needed- Implemented weekly inventory, placed orders, and monitored par levels to sustain sufficientproduct- Championed 100% guest satisfaction by providing excellent dining experience consistently