Amanda Lessard Email & Phone Number

•Answer and assist with day to day current ATS questions and issues, as well as retraining when necessary•Attending numerous meetings, trainings and information sessions relating to a new ATS integration with various parts of recruiting and other areas of the business•Perform regular audits to ensure recruiting processes are being followed to stay compliant, as well as close gaps within the system through audits•Closely partner with Employee Success, Recruiting IT and Enterprise Operations teams to address system integration errors, bugs and process gaps •Subject matter expert in the implementation of a new ATS (McLaren Project)•Key point for contacts for questions about process and system functionality- monitor chatter to ensure client group is supported and educated

•Adjudicated all background investigations for all new employees globally•Partnered with our background investigation screening company to identify common themes as areas of improvement, monitor gaps in the process and improve efficiency •Partnered closely with executives, technology teams and government agencies to run a federal-level clearance process for employees to gain access to a government owned cloud database•Specialized in compliance and integration of multiple background investigation processes within a global recruiting operations team•Conducted daily, weekly and monthly audits on functions within recruiting operations to ensure compliance

Indianapolis, Indiana Area

•Designed, built and lead onboarding and compliance training for all recruitment staff•Created additional trainings to help increase the success and efficiency of recruiters, sourcers and coordinators•Created dynamic, compelling presentations on key strategic recruiting initiatives and new programs and policies•Analyzed data and metrics across recruiting to optimize workflow

Indianapolis, Indiana Area

•Partnered with recruiters to meet overall recruiting goals of the organization•Coordinated and scheduled a variety of interviews for multiple recruiters•Trained new Recruiting Coordinators; was an active member of the Onboarding Committee•Interacted with all levels within the organization to ensure a seamless recruitment process•Created and maintained candidate interviews, offer letters and overall status with ATS•Managed travel logistics including flight and hotel reservations and candidate reimbursements•Performed onsite tours and presentation setup for candidates•Acted as a brand ambassador for Salesforce•Created one-of-a-kind candidate experiences and drove continued improvements through involvement within the candidate experience committee•Supported the New Hire Experience team by facilitating Day 1 New Hire Program in person in Indianapolis and virtually for remote new employees throughout the country & Canada, as well as helped to facilitate Becoming Salesforce program in Indianapolis oHelped to facilitate a smooth day 1 program and all logistics associated with program oDelivered company culture and information accurately and enthusiastically oEncouraged participation by both new employees during programs & current employees to share experiences Awards oCoordinator of the Quarter oRewarded for covering more of my peers in a quarter than any other coordinator oRewarded for conducting more onsite tours/ greets for coordinators that scheduled in Indianapolis office oCompleted the most tasks by any coordinator in a quarter

Indianapolis, Indiana Area

•Developed and implemented daily and unit lesson plans in fifth grade for all subjects and all ability levels•Conducted group/individual reading, math, science, and social studies activities•Fostered a classroom environment conducive to learning and promoted excellent student/teacher interaction.•Participated in faculty and parent conferences, attended multiple professional developments, and assisted with various aspects of grade level requirements outside the classroom•Adapted to changes with ease in a constant modifying environment

• Maintained a very high call volume, directing callers to appropriate department • Worked independently or in groups to verify data• Exceeded expected daily productivity resulting in more tasks outside of job description & winning numerous contests• Trained new employees in phone etiquette, proper data verification standards, & daily routine depending on the day of training• Calmed disgruntled employees as the first person of contact

Franklin, In

•Operated and maintained phone calls, emails, and scheduling technicians to various sites•Developed an organized filing system •Routed receivers from various locations to the warehouse for input and shipped to Dish locations for repair •Took initiative daily by anticipating the needs of my supervisors to decrease wasted time during the day

Bachelor Of Applied Science (Basc), Elementary Education And Teaching

Master'S Degree (In Progress), Human Resource Development

Graduate program focused on Human Resource Development