Amanda Maxwell Email & Phone Number

Crestview-Fort Walton Beach-Destin Area

Tucson, Arizona, United States

Tucson, Arizona Area

As an Account Manager I acted as the liaison between our customers, sales, and all other business units. I also managed business relationships with customers to ensure accurate and timely program implementation, increased penetration, and retention of the customer. My responsibilities included account management, growth and profitability, retention, execution of marketing strategy, sales analysis and inventory management.Accomplishments -• Increased profitable growth by 30% YOY for assigned customer accounts• Performed and generated weekly performance metrics to identify trends and performance statistics• Executed and attended quarterly/monthly business reviews with supplier and production vendors • Provided customer support for assigned customer base – managing orders and issue resolution• Created customer sales reports and conduct analysis to provide feedback for improvement & growth• Coordinated with marketing to provide customer specific catalogs & promotions to increase sales • Supervised 10 call center employees – handling daily call volume of appox 250 calls

Greater Minneapolis-St. Paul Area

As the Accounts Payable Supervisor I was directly responsible for the operations in the accounts payable department of the organization. I supervised a team of 8 and monitored vendor invoice entries and expense reports for accuracy and eligibility for payment. Ensured timely payments of vendor invoices and expense vouchers to maintain accurate financial records and control reports. Prepares accounts payable register and related reports in a timely manner.Accomplishments -• Selected as project lead for implementing new accounting processes – consolidated PO payments and Bank of America Epayables program to pay all company/location vendors – decreasing company spend• Created and provided training to the Canadian Finance Team on the new vendor payment processes• Managed purchasing card program and ACH/Wire transfers to ensure policy compliance• Identified all discount vendors in SAP system to ensure maximum payment discount is received • Ensured all vendor invoices and payments were accurate and processed on a timely basis by AP team• Directly supervised 8 employees during daily business operations• Promoted to role of Direct Purchase, Account Manager

Greater Minneapolis-St. Paul Area

In my role as Accounts Receivable Representative my responsibilities included all accounts receivable related administrative functions, including contacting delinquent customers via phone to secure payment, assisting with printing and mailing of statements, reviewing account histories with customers and posting payments, credit memos and adjustments. Accomplishments -• Created and processed customer credit card transactions for six company locations • Performed detailed credit analysis on new customers requesting business credit account• Generated and submitted monthly customer statements for National and Key Customer Accounts• Assisted in collections activity and recording payments for outstanding customer accounts• Promoted to Treasury Shared Services, Accounts Payable Supervisor

Accomplishments - • Accounted for $77M of government controlled jet fuel• Created weekly/monthly/annual reporting used by top base officials for mission control• Acted as information liaison for military agencies both on and off sight• Briefed superiors at weekly staff meetings with inventory status and planning updates• Directly supervised 12 subordinates during daily operations, meeting all mission requirements• Recognized for dedication, work ethic, professionalism, and attention to detail