Amanda Mills Email and Phone Number

I work at Epcot in Food and Beverage specifically for the festival team and currently as a trainer.

I have created, facilitated and run weddings and events. The weddings and events have been small intimate affairs of 50 to large intricate events of 300. I am quick on my feet and able to take command of situation with kindness and authority. I have been able to utilize my playful creativity and combine it with my engineering degree. I know the questions the brides do not know to ask. I help keep calm and organized so they can enjoy their big day and not see any of the controlled chaos going on around them.Skill Set: organization, customer service, delegation, calm under pressure, scheduling, timing.

Was on a small, strong and highly efficient team. Auditing billing and customer interactions. Helping to integrate our system and inventory with the newest technology. Assisting to maintain high standards to help both the internal and external customer. Skill Set: problem solving, implementation, training, team leadership, computer skills.

Started in the Life Response Center, training in new applications and policy maintenance, then billing, loan and dividends, and finally in change of policy and policy conversions. Final role was on the Beneficiary and Ownership Team, updating and processing beneficiary and ownership changes on existing policies. Using analytical skills to help further streamline our process. Participating in Toastmasters on the election committee. Skill Set: couching and problem solving for agents, Toastmasters, team leadership, telephone help line and resolutions. Application of plans through Lean principles and Kaizen ideals.

I began as a team lead in the specialty food and drink department. This included setting up floor plans, keeping track inventory, sales and seasonal changes. I later became a supervisor, improving my ability to delegate, organize full store changes and help with coaching opportunities. I was able to use my efficiency and attention to detail to maintain company standards and see patters to better help traffic flow and associate work production. Skill Set: sales, customer service, supervising employees, inventory, bench builder.

I maintained schedule, medications, cleaning and home care. Skill Set: end of life issues, transitions, household management.

Worked a seasonal position in the Ladies Shoe Department. Assisting wherever needed, continuously improving my customer service skills under high stress and speed situations. I also helped in inventory and sales setup for the holiday season, utilizing my organization skills. Skill Set: Inventory, sales, stocking.

This was a seasonal position. I helped the initial setup and inventory of the store. I created the back of store organizational structure that was used the rest of the season that kept the inventory organized, easy to see and get to. I was then a sales associate on the floor and register. At the end of the season I helped inventory and dismantle the store. Skill Set: organization and inventory.

I was part of the overnight shift on the remodel team. We organized and inventoried merchandise before moving it off fixtures, We then either moved the existing fixture, took it a part or put together additional fixtures as needed in the newly zoned areas. Skill Set: team work, communication and organization.

A building, previously a church, was purchased by the school as a location for offices and more lecture space. I created and then utilized an inventory system to keep track of all existing items in the building; from chairs to cups to electronic equipment. Skill Set: organizing with extreme detail utilizing Excel.

As part of the Disney college program I went through their Traditions course where I learned best practices for customer service. I was employed at the World of Disney, utilizing my previous retail experience. I was initially asked to work on the floor with registers, customer service. I was then trained to help in 2 of the store rooms, were we unpacked, organized and pulled stock for the floor. I was later asked to under go training to train the next group of oncoming college program students. Skill Set: sales, training, stocking, inventory.

Seasonal Position. I was the primary housekeeper of the Inn for the summer. It was 2 buildings, 14 rooms, several were suits with kitchens. I cleaned individual rooms, common areas, both lobbies and public restrooms. I did all laundry. I worked in the kitchen on Friday's doing dishes during the fish fry.

I started as a seasonal higher to help gather books for students and help on the register. I was asked to stay on as a part time student employee after helping one of the store managers organize and overhaul her office. I was continuously taught customer service, inventory and how to setup areas to showcase product. I was taught the importance of team work. I started in the clothing department and was later transferred to the art and gifts department where I took a lead position in inventor of the back room and trailers for game days. I learned the importance of delegation and time management as well as how to continuously support the team. I was eventually trusted with a student manager position where i was responsible for the schedules and productivity of the students under me in the art and gifts area. Skill Set: sales, customer service, supervising employees, inventory, encouragment.

I was a seasonal employee for the onsite gift shop. I helped with inventory, cleaning, register, customer interactions and create promotions.

My first retail job out of High School was seasonally at the Macy's Department Store (Foley's at the time) in Boulder Colorado. I worked Summer and Holiday Seasons until January of 2003. I initially worked summers in the swimwear department and Holidays in either the coat or women's formal wear. I developed a reputation of being excellent at inventory; quick, organized and thorough. During my last several seasons I was asked to just focus on the semi annual inventory and occasional help on the floor with customer service or area setup. I learned my first seasons from Macy's and will be forever grateful for all they taught me.