Sr. Tools And Technology Manager, Sales And Customer
Current• Managed technology budget supporting sales and customer success department• Evaluated current technology stack’s effectiveness and applicability to updated go to market strategies and use cases; where applicable reduced spend where synergies occurred• Established working groups and timely meeting cadences with sales and care stakeholders to determine technology gaps, improvements, and needs to improve revenue performance• Worked as a liaison with finance, procurement, and IT teams to deliver organized sales and customer success initiatives; and project manage the full buying process from vendor evaluation to implementation of new technology, as well as organize and orchestrate phase-outs of retired technologies• Managed the renewal process in alignment with the procurement team for all sales and care tech• Directed the collaboration and design of end user training with outside vendors to support internal enablement activities