Amanda Mitchell Email & Phone Number

Vancouver, BC, CA

• Managed technology budget supporting sales and customer success department
• Evaluated current technology stack’s effectiveness and applicability to updated go to market strategies and use cases; where applicable reduced spend where synergies occurred
• Established working groups and timely meeting cadences with sales and care stakeholders to determine technology gaps, improvements, and needs to improve revenue performance
• Worked as a liaison with finance, procurement, and IT teams to deliver organized sales and customer success initiatives; and project manage the full buying process from vendor evaluation to implementation of new.
• Managed the renewal process in alignment with the procurement team for all sales and care tech
• Directed the collaboration and design of end user training with outside vendors to support internal enablement activities

Santa Barbara, California, US

• Lead the formal sales planning process, both annual and in-year, and served as the critical integration between Finance, Marketing, and other business partners to deliver against strategies
• Created and executed on the formal sales leadership communication strategy and rollout; as well as delivering cross-functional communications
• Lead the sales compensation strategy and planning, as well as orchestrating the distribution of compensation plan documents
• Created and managed the strategic revenue programs and SPIFs
• Created and maintained sales compensation policies and rules of engagement
• Managed operational budget for US-based sales force that included sales travel & entertainments, sales events, and technology

Santa Barbara, CA, US

• Managed global projects, and project team, for sales and operational initiatives that included implementation of new technology, alignment and improvement of business processes, sales go to market strategies and.
• Drove change, performance management, and operational enhancements to ensure sales organization met targets and supported the delivery of organizational and strategic goals
• Supported the sales leadership and operations management team in travel planning, scheduling support, budget & expense planning. Acted as sales and sales operations liaison in coordination efforts with IT, Finance, and.

Boston, Massachusetts, US

• Developed and led cross-functional communications strategy and operational processes for the global sales organization
• Created and produced sales leadership communications for delivery to frontline sales & managers
• Directed the vendor management coordination of all sales communication tools
• Organized and hosted sales leadership all-hands, led and directed event team on scheduling, formal agendas, and presentations
• Liaised with cross-functional teams to improve efficiencies and productivity of sales activities and interdepartmental process flow
• Developed strategic revenue programs in alignment with sales KPI's) including initial design, subsequent reporting, tracking, and reporting of results to leadership, publication of results, and final distribution of.

Santa Barbara, CA, US

• Facilitated sales onboarding, training, and enablement with global resources
• Aligned and improved sales enablement processes with appropriate business partners
• Oversaw all vendor management and implementation coordination with internal IT department of sales tools
• Managed sales pipeline and forecasting, sales reporting, analysis and KPI; analyzed and reported on performance and trends; supported sales compensation plan administration.
• Trusted advisor to Executive Sales Management; liaison for cross-functional teams to improve efficiencies and productivity of sales activities and interdepartmental process flow.
• Performed Executive Assistant duties to global Sales Management team.

Santa Barbara, CA, US

• Assisted executives in daily functions such as calendar preparation, scheduling appointments and events, answering calls, and carrying out projects.
• Managed expense tracking and reporting for on-going projects. Coding expenses and all AP invoices, along with managing cost centers.
• Provided strategic effective oral and written communications within executive's department and in communication with other departments
• Scheduled upper to lower-level interviews managing multiple calendars including executives and management.
• Internal corporate event planning; involved monthly, seasonal, and quarterly events. External event planning with outside vendors and clients; involved coordinating with associate management and vendor contacts.

Bachelor Of Arts (B.A.), Sociology

High School Diploma, General Education