Amanda O'Mara Email and Phone Number

-Enter agent contracts into system-Update agent contracts-Scan contract in order to send them to office in Green Bay-Help desk/Troubleshooting agent sign on issues on the Humana Contracting Website.

-Served as the first impression of the corporate headquarters -Responsible for opening lobby-Managed the flow of incoming guest -Preformed administrative duties including answering phones and operating office machinery

-Accurately entered client data for flexible spending accounts.-Managed mail intake.-Utilized time-management skills for an increase in workload. -Worked as a team in multi-level claims department.-Implemented successful strategies into the claims process to increase efficiency.-Maintained solid customer service relationships with participants.

-Scanned and entered data on insurance claims-Assisted in troubleshooting office equipment-Edited and reviewed documents regarding claims-Oversaw stateside and overseas claims

-Observed and entered data for bio air-o-cell studies-Proficiently created documents in Microsoft Excel-Assisted in final printing and submission of studies.-Filing employee information-Answering multiple phone lines.