Amanda Payne Email & Phone Number

• Lead and supervise team of six project managers, offering strategic guidance and support • Effectively manage client portfolios, maintaining strong relationships and consistently fulfilling requirements • Foster the professional growth and development of team members through coaching, trainings, and mentorship• Perform comprehensive reviews and monitoring of portfolio financials, identifying areas for enhancement and implementing strategies for increased profitability • Drive the recruitment and onboarding process for new team members • Consistently deliver project on-time and within budget, utilizing strong organizational and problem-solving skills • Proficiently resolve project-related challenges and conflicts, ensuring positive outcomes and client satisfaction

• Develop internal and external processes for operational execution and best practices• Develop and facilitate training programs for colleagues on all operational and program processes• Facilitate internal operational program kickoff calls for new programs • Develop/Maintain all Project Management Databases including Smartsheet, iTrac, and SharePoint • Review project proposals to ensure they are consistent in operational costs • Create and facilitate Internal Business Reviews and Customer Quarterly Business Reviews• Communicate customer challenges/expectations/requirements to internal teams• Manage badge and certifications process for all colleagues supporting customer• Maintain customer relationships and support project escalation resolution developments

• Design and budget development• Client portfolio management • Development, supervision, and enforcement of design and installation quality assurance plans and standards• Management, supervision, and scheduling for crews ranging from 1-6 people• Subcontractor team coordination • Maintain client relationships and open lines of communication• Provide technical support to field teams and clients on system administration and device implementation• Project closeout coordination and documentation

Anchorage, Alaska Area

• Maintain deficiency logs and ensure satisfactory correction of issues• Subcontractor management and coordination • Resolution moderator for plan vs spec discrepancies • Pay applications, project billing, and change order management • Material and equipment procurement/tracking • Punchlist creation and management • Project closeout coordination and documentation • Initiate and maintained 3-staged inspections

San Francisco Bay Area

• Assist superintendent with daily activities • Subcontractor quality control • Project layout coordination • Control point and benchmark establishment • Daily production tracking and field inspection management

San Francisco Bay Area

• Project Procurement and Start Up Documentation• Subcontractor Management and Coordination • RFI Development and Submittal Review/Tracking• Pay Applications, Project Billing, and Change Order Management• Material and Equipment Procurement/ Tracking• Maintenance of Project Drawings• Project Closeout Coordination and Documentation• Intern Training and Management

Chico, California Area

• Faculty Class Assistant • Pre-Session Liaison

Greater Los Angeles Area

• Created contingency allowance proposals and back charge invoices • Conducted safety orientations and completed daily safety documentation• Managed subcontractor relations• Performed estimate vs. actual quantity verifications

Orange County, California Area

• Created submittals and maintained submittal logs• Performed quantity takeoffs• Assisted and shadowed project managers with daily task• General office administration