Amanda Rivera Email & Phone Number

Savannah, Georgia Area

Savannah, Georgia Area

Assisted store manager with retail operations; opening, closing, cash management, inventory control, profit and loss analysis, records management, customer complaints, workplace safety, filing and direct marketing/mailing efforts. Marketed and sold women's apparel and accessories in a busy retail environment; advised customers on new styles and trends; ensured high levels of customer service. Consistently exceeded sales goals. Trained and coached store employees, providing motivation to increase sales and store profits. Received payment from customers; operated cash register/POS system, credit/debit terminal, and certegy check terminal. Maintained clean and safe work environment. In charge or product merchandising, ensuring promotion of products resulted in increased sales. Used knowledge of competition to influence direct marketing efforts to gain competitive edge.

Charlotte, North Carolina Area

Charlotte, North Carolina Area

Delivered excellent customer service by greeting and assisting each customer. Addressed customer inquiries and resolved complaints. Stocked and restocked inventory when shipments were received. Reorganized sales floor to meet company demands. Directed and supervised employees engaged in sales. Fulfilled customer shipping needs using UPS and USPS methods. Completed weekly schedules according to payroll matrix policies. Trained all new employees on store policies and procedures. Wrote order supply requests. Completed weekly sales recap to provide feedback to corporate. Addressed and resolved staff communication issues in a tactful and effective manner. Worked closely with district sales manager to formulate and build store brand. Led visual merchandising efforts resulting in receiving "Star status" during regional Vice President visits.

Destin/Fort Walton Beach, Florida Area

Store opening and closing procedures. Provided excellent customer service. Inventory replenishment and organizing. Visual merchandising.

Bachelor Of Arts (B.A.), Fashion Marketing

Bachelor Of Science (Bs), Psychology

Activities and Societies: Cheerleading, Youth Mentoring