Amanda Fyle Email & Phone Number

Minneapolis, Minnesota, United States

Minneapolis, Minnesota, United States

Responsible for healthcare enrollment program; ensuring program success and action as a client advocate throughout cross functional teams.• Lead annual implementations of printed healthcare enrollment materials spanning 1,500 versions in coordina-tion with creative agencies, operations, data services, development and 3rd party partners• Participate as client and program expert within programming development, data services and web portal de-velopment to ensure program compatibly that meets client needs and expectations• Support YOY program growth of 30% and annual program revenue of $12 million• Execute and analyze daily, weekly and monthly reports to track and report program performance and identify performance gaps• Responsible for reconciling monthly composition, production and shipments to determine and execute timely and accurate monthly billings across multiple businesses • Manage 3rd party partner relationships in order to maximize ROI, manage workflow and ensure quality com-pliance

Support Maternity and NICU products through analyzing case management and claims data to improve program effectiveness and identify opportunities. Position products in data driven presentations to grow sales. Work with clinical operations teams to guarantee effective and efficient utilization and case management.• Supported and exceeded revenue and IOI goals in 2013 of $65.5 million and 14 million, respectively• Promoted after six months to significantly expand my scope of responsibility• Examine data and clinical related requests from sales and internal team members to improve management performance• Coordinate and evaluate pre-sales analytic data for Commercial Maternity Support Program and Commercial Neonatal Resource Services to increase revenue with existing and new business • Managed the distribution of weekly, monthly, quarterly and annual reports to a variety of audiences• Act as a liaison between clinical operations and reporting teams to generate reports that accurately reflect program performance

Minnetonka, Minnesota

Immersed into opportunities to gain a high level understanding of UnitedHealth Group working across multiple divisions and departments including: Product & Innovation, Marketing, Operations, Sales and Specialty Benefits• Worked in a distributed, cross functional team within a matrixed organization • Ensured that important ad-hoc requests were completed by coordinating 14 people spanning 4 time zones• Translated product and operational requests in disparate formats from multiple sources into the standard format• Gained experience prioritizing tasks and communicating ideas clearly and concisely through a variety of projects

Arden Hills, Mn

Assisted in the management of 7 to 15 callers in the marketing call center to ensure productivity, positive results and improve relationships with our customers and insurance representatives. • Assisted the Marketing Center Quality Assurance Specialist with a wide variety of administrative tasks• Prepared various daily, weekly and monthly status reports and analyzed the call results to track progress of callers

Segovia, Spain

• Worked with a variety of departments within the company to help with safety protocol and organization.• Became comfortable using Spanish in a formal work environment.