Amanda Hoople Email & Phone Number

Glastonbury, Connecticut, United States

Manchester, Ct

Design and implement physical and virtual collateral for a variety of organizations.• Creation of Employee Handbook, business cards, and informational display for small installation business• Design and implementation of websites for clients such as a local prevention council, a nail salon, and a shiatsu therapist• Creation of manuals and training new users to manage sites upon completion• Design specific collateral for National Prevention Week and other activities of the local prevention council• Maintenance and periodic updates of website design• Training sessions for each company on basic website updates, posting new information, and other actions as needed

Manchester, Ct

Provide outstanding administrative support to the president to enhance his productivity and effectiveness.• Timely and accurately schedule and maintain company calendar, president calendar/email and internal/external events calendar. • Maintain and ensure that all certifications are renewed and current.• Maintain efforts to ensure all filing and annual reports are filled as per schedule.Lead and assist with administering company wide purchases and ensure all budgets are met. • Ensure that company has adequate inventory of office supplies and other consumables and replenish the inventory in a timely manner. • Act as the main point of contact for vendors (phone company, IT, generator, etc.) - stay on top of costs, assist in negotiating new agreements and ensure that quality is always maintained.Manage and maintain all Human Resources administration tasks to ensure employee satisfaction and legal compliance. • Ensure the employee handbook is always up to date and available to all employees at any given time.• Lead the new employee orientation program and ensure that all new employees complete the legally required documentation and understand company policies and standards.• Coordinate and maintain accurate records for all employee training and development.• Assist as required to effectively handle and resolve problems, conflicts, and other employee and customer issues to ensure that iTi and its team members are protected while delivering the services.Coordinate and assist with Accounting Department to ensure all transactions are accurate and timely based on company guidelines.• Collect and prepare weekly/monthly/quarterly reports and share it with appropriate team members or clients in a timely manner.• Receive and process all account payables and ensure that all expenses are categorized appropriately.• Ensure that account receivables are collected on within company thresholds.

Newington, Ct

Provide multi-dimensional complex administrative support to a senior executive officer in a manner which requires self-direction, creativity, independent and discretionary judgment.• Creates and prepares reports and correspondence using most advanced PC skills• Analyses information gathered from system wide resources and business units and reports out on a variety of metrics• Coordinates completion of projects and information gathering activities of reporting areas• Creates and analyses standard work procedures noting areas of need and implementing improvements• Vast latitude for independent judgment and action on assigned responsibilities, and to act on behalf of the senior executive to initiate activities and resolve issues• Participates in activities dealing with sensitive and confidential issues and information involving Human Resources, Marketing, Finance or other issues impacting the organization and the system• Initiates proactive and independent research, action, and communications with regard to activities of the senior executive• Takes action based on independent judgment, understanding the impact across the organization• Involves others both within and outside the area as needed, or refers to a higher authority when appropriate• Performs or coordinates varied and complex processes and determine the most appropriate methods and procedures; may facilitate, coordinate, or oversee the work of others in the process• Requires planning, analysis and judgment to achieve desired outcomes• Provide direction and training to others as necessary

Newington, Ct

Temp to Hire position. See Hartford Healthcare Rehabilitation Network Administrative Associate IV position above for details.

Unionville, Ct

Developed methods and processes to improve efficiency and effectiveness of administrative position.• Trained Receptionist temps on daily processes for multi-line, multi-company phone lines, incoming and outgoing mail procedures, customer service, and balance inquiries• Peformed daily balancing of client deposits by company and individuals within each company• Provided backup support to Account Managers and answered incoming requests for information• Creation and maintenance of marketing collateral for new and current clients• Creation of proposals for potential clients based on individual needs• Taught advanced Excel and Word functions to employees and provide on-site assistance as needed• Prepared New Hire and Termination Reports for incoming and outgoing participants• Created process documentation for various tasks, receptionist duties, claims filing, terminations, new participants• Data validation for transfer to new systems

Canaan, Ct

Provided day-to-day administrative support to maintain paperless documentation for future, past, and current employees• Performed audit of electronic files for all current employees• Maintained all employee files and employment related documentation and policies ensuring all personnel files are in compliance with Federal, State and CARF requirements• Managed the on-boarding for all new employees; assisting new applicants and new hires with all required paperwork• Scanned and electronically file all incoming paperwork related to employee recruiting, application, new hire, and benefits• Organized recruiting email and responded to candidates with notification of position status, i.e. position filled, etc.• Performed background checks through ADP system• Updated and tracked Employee Referral Bonuses• Provided support in the recruitment of all roles, including position postings, offer letters, rejection letters

Gilbert, Arizona

First point of contact for domain name and website related purchases, troubleshooting, and technical support.• Continually increased knowledge of WordPress installations, database management, and how to fix common issues through company training and personal research• Consulted, recommended and enabled the right online product and service strategies to help customers with their business or personal needs• Owned the customer problem or issue to resolve and educate

Austin, Texas And Tempe, Arizona

Logistics Team Lead (2012-2013)Management of Shipping and Receiving team reporting to General ManagerDepartmental planning, execution of strategic initiatives to expand profitability margins, and reduce waste. Supported global facilities, managed business objectives, and utilized forecasting models to influence purchases.• Reorganized logistics area and coordinated with shipment carriers to reduce lost time looking for items, continual interruption of shipping and receiving procedures, and loss of product• Reduced supply costs by eliminating excess on-hand inventory, analyzing inventory needs and standardizing shipping procedures• Established and maintained document control solution to digitize shipping paperwork to decrease loss due to carrier damage, loss of shipment, and customer penalties for missed deadlines• Filed customs paperwork for overseas shipments and follow-up to ensure accuracy of filing to avoid penaltiesProject Coordinator II (2011-2013)Administrative support to Global Account ManagerSupport of second largest account manager during current production, new product awards, and facility transitions.• Maintained highest degree of confidentiality during High IP product transitions to our Asia facilities• Development of SharePoint site for teams working on transitions, production, and customer related issues• Point of contact for all product bidding actions, participated in weekly status meetings, and follow-up with awarded site to ensure timely response to customerExecutive Assistant (Contractor) (2010)Administrative support to Global Account ManagerSupport of second largest account manager.• Provided document support for corporate presentations, financial spreadsheets, and client status meetings ensuring quality assurance and corporate compliance• Extensive calendar management, phone coverage, coordination of domestic and international travel arrangements

Austin, Tx

Provided support to four busy executives within the company as well as have responsibility for the organization, administration, and general office management of the Austin office, acting as the go-to person for this location. • Ability to interact with all levels of internal management and staff, as well as outside clients, vendors and candidates.• Managed and coordinated scheduling of meetings, events, and travel for executives• Assisted with the scheduling and logistics for new hire interviews• Ensured executives were prepared with all materials and information for meeting, events and travel• Compiled materials for reports and/or presentations• Generated Excel reports from Salesforce.com• Prepared expense reports• Set up appointments, greeted visitors and served as the main point of contact for all visitors/callers to the Austin office• Inventory management re clerical supplies and materials• Assisted executives moving to the Austin office with the relocation process including Realtor scheduling, purchase of furniture and delivery scheduling, utility account set up and other tasks as needed

New York, New York

Support of investment office, including direct support of President, CFO, CIO, COO and IT team.• Coordinated logistics for multi-regional meetings, prepared, produced, and distributed presentation materials, setup of video conferencing units, catering and meeting space reservations as needed• Provided timely and accurate processing of time sheets, invoices, and expenses for 45 employees subject to SEC reporting regulations• Served as investment office liaison to human resources for interview feedback, new hire information, and IT setup for all incoming employees• Collaborated with temp agencies to find appropriate candidates and set up interviews for contractor positions• Coordinated offsite in-service meetings for 70 people including event planning, transportation, lodging, team building activities, extracurricular social activities, and IT on site• Prepared and processed investment letters, wire transactions, and compiled and distributed related cash reports• Maintenance of office including equipment repairs, stocking supplies, and managing incoming and outgoing mail

• Supported 3 executives including Executive Vice President, Vice President, and Director. • Coordinated with executives on all matters with clients, business associates and direct reports. • Scheduled, prioritized and coordinated activities with internal staff, contacts and external clients. • Actively managed complex global meetings inclusive of obtaining and negotiating location facility, creating agendas and presentations, and coordinating logistics for all management attendees from Europe, Asia and Latin America. • Coordinated detailed international and domestic travel arrangements and schedules. • Planned and executed team dinners, events, and activities both on-site and off-site at various locations throughout the city.

New York, Ny

Supported 6 executives including SVP, General Counsel, and Directors with administrative duties including scheduling meetings, calendar, travel, expense reports, presentations etc.• Typed leases, researched information for amendments and extensions, redlined/blacklined documents; reviewed documents and leases• Prepared for new property acquisitions and tenant move-in/out• Assisted with local and regional ICSC conference preparation

Waterbury, Ct

• Managed office duties including, but not limited to, maintaining supplies, processing mail, answering multi-line phones and directing callers, assist and direct all walk-in customer service requests.• Generated proposals for potential and current 401(k) clients and assisted with all conversion procedures and rollovers.• Provided product information, current values, and cost basis information to clients via phone, fax and e-mail.• Maintained all office equipment including phone system, printers, computers, fax machine and copier. Scheduled and performed all necessary updates for office equipment including virus and spy-ware protection.• Created and maintained office website and e-mail systems. • Processed necessary paperwork to open new accounts, maintained current accounts and processed transfers daily.• Handled scheduling, meetings, calendar, travel, expense reports, and presentations.• Prepared and completed applications for submission of insurance/brokerage accounts.• Involved in managing personal work including finances, family affairs, and running errands.

Technical And Scientific Communication

Professional, Technical, Business, And Scientific Writing

Education record

High School