Jennifer Garzón Castiblanco Email & Phone Number

Estados Unidos

• Drive front-line sales operations to secure new business and cross-selling agreements with customers and prospects in the American EdTech market. • Manage and optimize revenue generation processes to enhance efficiency and effectiveness across sales, legal, marketing, and finance teams.• Administer and optimize the Salesforce CRM system to ensure accurate data entry, effective sales activity tracking, and increased sales team efficiency. • Support over 20 Client Success Managers to ensure high customer satisfaction and drive product renewals.

Sales Operations Analyst

Deal Consultation for the North America K12 Educational Technology market.

Bogotá, Capital District, Colombia

• Monitor financial and sales performance metrics to track progress against targets in the Colombian and Latin American retail markets. • Analyze omnichannel sales, benchmarking, and customer data to forecast demand and optimize business planning.• Develop and maintain sales dashboards to visualize key metrics and communicate insights to sales teams. • Lead the KPI and data development project with Microstrategy BI software, resulting in an improvement in reporting speed and accuracy.

Bogotá, Capital District, Colombia

• Monitor sales performance.• Maintain sales dashboards to visualize key metrics and trends.• Collaborate with sales and marketing teams to align KPIs with business objectives.

Bogotá, Capital District, Colombia

• Collaborate on planning and executing marketing events to support the sales team’s objectives.• Assist in managing the marketing calendar.• Coordinate the distribution of promotional materials.