Amanda Mcclain Email & Phone Number

Develop and Coach a team of Training Managers and Crew Trainers across locations resulting in reducing turnover by 61% and increasing customer satisfaction by 65%Successfully manage high level implementation of 5+ corporation wide new product initiatives per yearCollaborate with the Senior Managers and Owners to improve P&L through training and developing of Crew, Crew Trainers, Area Leaders, Shift Managers and General Managers throughout the organizationsCreate and lead engaging management meetings, both remote and in person, that update the team on metrics, inform them of upcoming initiatives, discuss training focus’ per location and organizationally, and encourages the sharing of training wins and obstacles

Lancaster, Pennsylvania Area

Manage implementation of multiple corporation wide new product initiatives at 95% success rate Streamlined Hiring, Onboarding and Training systems for optimal success across multiple locations Onboard new hires ensuring they have all paperwork completed, a fundamental understanding of policies and administrative procedures, and an initial report date, time, location.

Lancaster, Pennsylvania, United States

Designed formative assessments used to plan for each child's developmental and instructional needs.Trained and supervised multiple assistant teachers and teachers aids Maintained daily records of activities, behaviors and meals