Amanda Gaffney Email & Phone Number

Aurora, Co, Us

Aurora, Co, Us

Colorado, United States

We're Collective Calibration, a team of experienced product leaders who offer personalized consulting services to help small companies like yours deliver exceptional products. We work with you to optimize your product roadmap for speed to impact, and set you up for future success by maximizing your existing product team.How we've helped companies like yours:Seed Round B2B Learning & Development Company.-Guided the team to create a product roadmap from scratch within 2 months.-Created lightweight, business-aligned product processes to transform organization from a sales-led approach, to one rooted in thoughtful prioritization and data.-Planned and conducted user research.-Developed product analytics & instrumentation plan, defining key product metrics & core workflows, and selecting a tool that met the needs of the business while reducing costs.Seed Round B2B AI-Generated Innovator Storytelling Platform.-Created product strategy, defined MVP and iteration plan, and scoped features for a new product launch.-Partnered with engineering team to deliver the features.-Made recommendations for a product analytics and instrumentation plan, defining key product metrics, maximizing existing tooling, and recommending additional tooling.Leading Global Education Company.-Owned and supported initial Pendo configuration for 3 product teams.-Audited and optimized existing Pendo implementation.-Generated multiple Pendo reporting dashboards, providing leadership with answers to key business questions, and providing product managers with user behavior insights to inform their product roadmap.

Denver, Colorado, United States

Led core structural (and spiritual) changes that up-leveled business and product operations. Implemented OKR-driven annual and quarterly planning processes. Induced effective communication among stakeholders, from leadership to individual contributors. Transitioned several deeply unexcited engineering teams to agile scrum. Drove technological and cultural integration for the Mindstrong acquisition. Managed a portfolio of high priority cross-functional programs from inception to delivery.

Denver, Colorado, United States

Delivered key business value through an unrelentingly fast-paced high growth phase. Owned product strategy & roadmap, spanning client experiences to operations to architecture. Built credibility and alignment with stakeholders in every business area. Leveraged data to form hypotheses, measure impact, and determine iterations. Led six engineering teams to deliver value with predictability, low churn, and strong team culture. Scoped and coordinated first implementation of machine learning from the Qntfy acquisition.

Denver, Colorado, United States

Owned the engineering team’s backlog, planning 2-4 sprints ahead. Delivered major restructuring of provider payout business logic, automation, and user experience, a key factor in doubling number of active providers within 8 months. Launched client invoicing structure and billing transparency experience within client application.

Golden, Colorado, United States

Managed a small but mighty support team, while owning D2C fulfillment and events planning. Consistently delivered against aggressive KPIs(CSAT, response time, churn). Navigated major customer support storms: e-commerce breach, product recall, and patent lawsuit.

Golden, Colorado, United States

Lovingly dubbed the “Shipping Fairy” for bringing delight to something as dry as order processing. Planned and executed 100+ events annually, including four major industry tradeshows. Defined scalable business requirements for migration to NetSuite and new warehouse.

Golden, Colorado, United States

Consistently delivered an exceptional customer support experience.

Aurora, Co

With co-founders, launched a retail experience offering support, community, and quality baby products. Created a customer service environment that made parents feel welcomed and supported. Managed operations: staff training, performance, merchandising, reorder projections, and events.

Steamboat Springs, Co

Got surprisingly passionate about western wear at an iconic, historic tourist attraction. Delivered exceptional service and a unique experience for local and out-of-town guests.

Craig, Co

Led initiatives to elevate the district’s curriculum, focusing on technology integration. Designed and facilitated curriculum workshops and trainings for my peers.

Craig, Colorado, United States

Ensured that 150+ sixth graders enjoyed coming to school despite being sixth graders. Spearheaded grade-level curriculum redesigns that grew students a grade level or more.

Westwood, New Jersey, United States

Spent 80% of my day teaching and 20% of my day laughing at 8-year-olds’ jokes. Designed engaging, differentiated grade-level units and lesson plans with my partner teacher.

Jackson, Louisiana, United States

Got very, very sweaty hugs from children in 90-degree Louisiana heat & humidity. Grew students an average of more than a grade level in reading fluency.