Amanda Pope Email & Phone Number

Remote

- Manages and prioritizes loan pipeline to guarantee timely funding of loans in alignment with borrowers’ expectations, overseeing a portfolio of over 70 loans closing monthly.- Develops comprehensive training materials and conducts training sessions to enhance internal staff's understanding of file review processes and Closing Disclosure certifications.- Participates in daily pipeline meetings with the corporate processing manager and supervisor to ensure timely certification of Closing Disclosures.- Collaborates closely with loan officers, loan processors, and closing department to ensure loans are processed within compliance of corporate policies and all state and federal regulatory and compliance laws.- Serves as the primary point of contact for insurance and title companies, fostering positive relationships through effective communication.- Conducts audits on purchase contracts, title, and insurance documents for accuracy, initiating necessary revisions.

Scottsdale, Arizona, United States

- Effectively managed a mortgage pipeline exceeding 40 loans closing per month.- Developed a note-taking template for weekly pipeline meetings, standardizing communication practices across West Coast processing teams.- Prepared reports and correspondence for executive management based on dictated content.- Created comprehensive training materials utilized in onboarding newly hired and promoted employees, facilitating smooth integration into company processes and procedures.- Gathered necessary documentation in accordance with loan processor discretion to meet investor guidelines, ensuring compliance with industry standards.- Executed the Closing Quality Audit Checklist to ascertain file readiness for final approval and closing, ensuring adherence to audit standards.

Glendale, Arizona, United States

- Exercised leadership as a service leader, dedicated to upholding and supporting all aspects of service excellence.- Consistently achieved efficiency goals, optimizing processes and workflows to meet and exceed performance targets.- Directed stock team to maintain meticulous backroom organizational standards, fostering a customer-centric environment through continuous feedback and coaching.- Spearheaded merchandise replenishment, sizing optimization, shipment processing, markdown execution, and in-store promotional activities to enhance overall store performance.

Menifee, California, United States

- Managed high volumes of cash transactions with meticulous accuracy, ensuring financial integrity and compliance.- Conducted data entry of coupons, charge cards, cash, and checks into a Windows-based program, maintaining precise record-keeping and transactional documentation.- Analyzed funds, prepared deposits, and facilitated change order processing as required to support operational needs.- Investigated and reported register discrepancies to management, demonstrating keen attention to detail and problem-solving skills.- Balanced cash safes and prepared register bags for the subsequent sales day, ensuring seamless operational transitions.- Generated daily reports and summaries for management review and approval, providing comprehensive insights into financial performance.- Upheld Cash Office security protocols to safeguard assets and maintain regulatory compliance.

Associate'S Degree, Mathematics

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities