Amanda Cayson Email and Phone Number
Amanda Cayson is a Senior Solutions Manager, Event Technology at Salesforce. Colleagues describe them as "I am delighted to write this recommendation for Amanda Cayson, an exceptional Sr Technical Program Manager. Amanda's enthusiasm and joy for her work are truly infectious, making her a pleasure to collaborate with on any project. Amanda brings a remarkable energy to each project and interaction, creating a positive and motivating atmosphere for her team. Her passion for her work is evident in the way she approaches every task with enthusiasm and a can-do attitude. Collaboration is one of Amanda’s greatest strengths. She excels at working with others, fostering a sense of teamwork and unity among diverse groups. Her ability to build strong relationships and effectively communicate with stakeholders at all levels ensures that projects run smoothly and efficiently. In addition to her collaborative skills, Amanda is not afraid to jump into complex problems and find innovative solutions. Her analytical mindset and problem-solving abilities enable her to tackle challenging issues head-on, delivering high-quality results consistently. In summary, Amanda Cayson is an outstanding Senior Technical Program Manager who brings joy, enthusiasm, and exceptional collaborative skills to every project. Her willingness to dive into complex problems and her positive approach make her an invaluable asset to any team." and "Amanda is incredible, and always took a holistic approach in all that she did at RealSelf. Managing a program as robust as Outreach, it was much more than just operations. She did a great job challenging other teams to think strategically on what Outreach could and should function like to create the most scalable future state. You will be missed, thank you for all that you did! "
Salesforce
View- Website:
- salesforce.com
- Employees:
- 83776
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Senior Solutions Manager, Event TechnologySalesforceSeattle, Wa, Us -
Senior Product Manager - TechnicalAmazon Web Services (Aws) Nov 2024 - PresentSeattle, Washington, United States -
Senior Technical Program ManagerAmazon Web Services (Aws) Oct 2022 - Nov 2024Seattle, Washington, United States -
Technical Program Manager - Event OperationsAmazon Web Services (Aws) Apr 2021 - Oct 2022Seattle, Washington, United States -
Technical Program ManagerAmazon Web Services (Aws) May 2019 - Apr 2021Greater Seattle AreaWorking to improve seller engagement efficiency with various tools and processes. I manage the implementation and deployment of seller solutions. -
Outreach Program ManagerRealself Nov 2018 - May 2019Greater Seattle AreaI manage day to day Outreach configuration, while working to continuously improve and enhance system processes to effectively meet and exceed business requirements. Onboard all new hires with Outreach tools training, and drive adoption across all teams. Initiate, plan, prioritize, communicate and execute longer-term Outreach projects. Create and maintain documentation and training materials related to all changes to Outreach, and establish Outreach best practices around governance. Collaborate with sales, marketing and analytics to create and a/b test Outreach sequences, improve process efficiency and operationalize strategy. Conduct basis analysis in Microsoft Excel to identify trends / generate reports. Partner with Sales and B2B Teams to create / update email copy and talk track. Communicate analytical findings, conclusions and recommendations to executives and senior management. Support the Sales, Sales Support, Customer Success and other teams on day to day basis with Outreach issues. Provide guidance and direction to freelancers and interns as needed on various related projects. -
Client Engagement ManagerOutreach.Io Oct 2017 - Nov 2018Greater Seattle AreaAs a Client Engagement Manager on the Professional Services Team,I have an opportunity to be the face of Outreach to new organizations who have just purchased our product. I ensure a customer’s initial onboarding and setup are exceptional and I educate them on the benefits and features of our core product, inspire their organization and help them immediately start crushing their KPIs. As a Client Engagement Manager I work with multiple teams within Outreach to ensure a customer journey is well documented and handoffs between teams are flawless. -
Technical Support EngineerOutreach.Io Oct 2016 - Oct 2017Seattle, WaI was the proactive front line and face of Outreach. I interacted with our customers daily and made them better at what they do while improving our product. I worked with customers to ensure they experienced the full power of our tools, providing training/adoption and working across teams to better our product. -
Operations & Support SpecialistA Place For Mom Feb 2014 - Oct 2016Seattle, WaI provide the link from technology to consumer. Helping the partners understand the CRM system, find efficiency within the program and answer any questions they have. This position allows me to help develop and improve support tools and training material for customers, assist with any requests they may have and maintain relationships. I also maintain our social media presence and continue our outreach activities.One of my bigger projects in the position was to help implement a new billing system and assist all partners with the transition with documentation, videos, follow-ups and trainings.
Amanda Cayson Education Details
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Marketing
Frequently Asked Questions about Amanda Cayson
What company does Amanda Cayson work for?
Amanda Cayson works for Salesforce
What is Amanda Cayson's role at the current company?
Amanda Cayson's current role is Senior Solutions Manager, Event Technology.
What schools did Amanda Cayson attend?
Amanda Cayson attended University Of Washington.
Who are Amanda Cayson's colleagues?
Amanda Cayson's colleagues are Himanshu Hazarika, X J, Pavan Pulakhandam, Melissa Ooi, Parker Blackburn, Amanda Cwietkow, Adam Pifer.
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