Passenger Service Agent
CurrentCheck passengers in using a computer based system, issuing boarding cards and baggage labelsApply airline regulations which may involve charging excess baggage or upsellingProcess passengers at the boarding gateAdhere and apply strict security and safety regulationsMake public announcements and coordinates passenger aircraft boarding / deplaning in the gate area. Provide assistance for all customer inquiries.Assist passengers in locating lost luggage as well as handing damaged bag claims. Coordinate the return of lost luggage with external providers.Making sure that passengers and their luggage safely board the right aircraft at the right time.