- Created content and manage Pinterest marketing, converted blog content into appealing pins using Canva. Created 115 pins and attracted 5.0k+ views on profile account. - Manage and create content for TikTok, edited videos using CapCut software and Canva, and manage to increase followers from 36 to 1,605 followers in a month with the highest video viewed at 30.1k with 1,788 likes. - Video edit i created between 15-20 seconds long were formatted and posted on Instagram Reels, YouTube shorts and TikTok account. - Administered Community engagement, which include following and engaging with audience and ensuring to achieve the company social media goal, which was to guide target audience to company's mature platforms. - Demonstrated strong research skills having to identify best timing, music, and hashtags for social platforms.

- Provided accommodation for guest using both online and offline methods by using the central reservation system (CRS). - Addressed customer concerns, which has improved my ability to problem-solve under pressure.- Managed the cash register and verified that all receipts and payment are accurate and tallied. - Provided daily analysis on cash flow and customer insights to manager.

- Led briefing session for new students and parents providing information about the university and up-coming orientation event. - Handled Front desk by welcoming customers and understand their requirement, then assisting them to connect with the right career counselor which matches their needs. - Analyzed inventory stock daily to maintain optimal levels and reported back to the marketing department to replenish depleted stock to meet customer demand. -Appointed as a Student leader for Sunway’s March 2020 open day, supported counselor and university admins throughout the event which helped consolidate leadership and teamwork ability.