Amber Cross Email & Phone Number

Oklahoma City, Ok, Us

Oklahoma City, Ok, Us

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma, United States

Delivered high-level support to the CEO and senior leadership by managing daily schedules, coordinating executive events, and driving company-wide initiatives to ensure seamless execution and alignment with organizational objectives. Demonstrated initiative and leadership, resulting in a promotion to Business Operations Manager within 8 months.Key Accomplishments: • Managed special projects, such as corporate events, community outreach initiatives, and cross-functional projects, ensuring key objectives were met within determined deadlines.• Initiated a monthly internal newsletter to enhance company-wide communication, highlighting organizational updates, achievements, and employee celebrations.• Established standard operating procedures for over 10+ business operations including executive meetings, on-site tours, and quarterly company meetings.

Oklahoma City, Oklahoma Area

Self-employed small business consultant focused on supporting the success of a wide range of small business owners through personalized personnel, policy, and operational business consulting. Key Accomplishments: • Built and managed over 6 operational projects increasing revenue by over $105k while contributing toward staff productivity by creating clear and measurable expectations.• Created an annual social media calendar template of over 200+ posts covering events, save the dates, interactive images, live videos, call to actions and updates to engage and inform customers.• Streamlined operations by creating a training template for over 350 training videos and over 150 step-by-step templates with corresponding google drive pictures.• Responded to COVID-19 with an actionable approach for over 50 individual venues and attractions including large quantities of appropriate disinfectant solutions, social distancing signage, internal and external written and social communications, and staff and guest PPE.• Established onboarding and offboarding project templates for over 325 seasonal employees. • Authored 18 policies and created an instruction manual of 42 step-by-step processes focused on internal and customer-facing operations.

Edmond, Oklahoma

Real estate operations manager for a local real estate team and builder employed to manage real estate transactions and rental properties, increase marketing opportunities and efforts, manage staff, and provide exceptional client care to all vendors necessary for leasing, building, and buying homes. Additionally, hired to evaluate and implement processes while managing and increasing attendance for ongoing events resulting in clientele growth. Key Accomplishments:• Increased website traffic by 71% by creating and managing 2 Google AdWords marketing campaigns and implementing social media plans.• Managed 3 contractors and 2 employees for projects including website updates, marketing materials, neighborhood promotions, and other special promotions as needed for over 55 listed properties. • Processed and maintained over 60+ combined monthly listing and sales contracts, plus over 30 rentals.• Organized and raised over $2,500 at a silent auction benefiting WINGS, an adult special needs community.• Coordinated 10+ local vendors to participate in Annual Holiday Pop Up Shops benefiting Warmth for Winter.• Collaborated and created ‘Seminar In A Box’ package for realtors priced at $1,997.00, totaling $43,934 in sales. • Coordinated monthly events hosting over 200 attendees, 10 sponsors, and a total of 40 panelists.• Managed promotional marketing with 3 major publications including brand insights and bi-monthly mailer campaigns.• Increased monthly seminar attendance by 200% resulting in a second daily offering of the event.• Raised $15,000 in contributions by securing sponsors for monthly events.• Scheduled travel, accommodations, business lunches, and training for 22 out-of-state business associates flying in over a period of 4 months.• Created and implemented administrative process for over 25+ residential sales resulting in successful inter-departmental and client communications.

Oklahoma City, Oklahoma Area

Provide support to executive management as needed to successfully build a cohesive internal department and ensure a high rate of productivity and company-wide engagement by overseeing internal and external events, fundraising, travel, financial reports, research projects, presentations, executive meetings and internal communications.Key Accomplishments: • Researched, planned, and coordinated a private business round table for the U.S. President-Elect with over 50 executives across 10 industries.• Raised $215K in employee donations and secured 347 pledge cards, advancing the corporation's local philanthropic efforts.• Campaigned and coordinated 1,384 employee volunteer hours over 30 days, contributing to 21,100 meals, 14,000 emergency preparedness kits, and 300 backpacks of school supplies for the local community.• Compiled a weekly summary of relevant media coverage researched from over 13 creditable sources and 2 local newspapers to a team of 15 senior executives.• Administered $12K in company-wide store purchases based on 492 employee-store orders.• Set highest sales record to date capturing $2.4K within 2-hour event. • Executed company ‘Lift The Ban On Oil Exports’ rally within 24 hours gaining presidential attention which attracted media coverage and drew 500+ attendees.

Edmond, Ok

Provide administrative support to a small business owner by managing all aspects of over 100 real estate transactions in a multi-million dollar producing company and maintain communication with all involved parties to create a smooth transaction from start to finish.Key Accomplishments: • Increased property sales by 62.5% representing 104 units, surpassing average sales price by over $100K and driving higher commissions. • Reconciled monthly business costs saving $10.5K annually in company expenses. • Developed and managed marketing campaigns for 5+ websites and 12+ property flyers, including associated media representing over 19 listings.• Hosted neighborhood broker’s open events for over 150 realtors, including 8+ open houses.• Managed customer relationship management database for over 600 contacts. • Created, processed, and maintained over 25+ combined monthly listing and sales contracts. • Scheduled, staffed, and marketed weekend open houses for 3 builders, totaling 12+ properties. • Photographed, advertised, and promoted residential listings within 24 hours of contract commencement.

Edmond, Ok

Key Accomplishments: • Promoted to supervisor within 3 months at the company, standard requirement is 6 months. • Managed partners, scheduling, cash registers, and safe count to support store operations.• Recorded and ordered inventory to support anticipated customer demands and prevent inefficient expenses. • Assisted with partner training on daily basis for new and continued partners.

Organizational Leadership

Nlp Practitioner Certification

Administrative Office Technology Certification, Administrative Assistant And Secretarial Science, General, A

Enrolled concurrently during high school. Completed a full time, 2 year program within 2 years part time.

Realtor

Education record

DECA Spanish Club National Honor Society