Amber Cross Email & Phone Number

Oklahoma City, OK, US

Oklahoma City, Oklahoma, United States

Oklahoma City, Oklahoma, United States

• Delivered high-level support to the CEO and senior leadership by managing daily schedules, coordinating executive events, and driving company-wide initiatives to ensure seamless execution and alignment with.
• Managed special projects, such as corporate events, community outreach initiatives, and cross-functional projects, ensuring key objectives were met within determined deadlines.
• Initiated a monthly internal newsletter to enhance company-wide communication, highlighting organizational updates, achievements, and employee celebrations.
• Established standard operating procedures for over 10+ business operations including executive meetings, on-site tours, and quarterly company meetings.

Oklahoma City, Oklahoma Area

• Self-employed small business consultant focused on supporting the success of a wide range of small business owners through personalized personnel, policy, and operational business consulting. Key Accomplishments:
• Built and managed over 6 operational projects increasing revenue by over $105k while contributing toward staff productivity by creating clear and measurable expectations.
• Created an annual social media calendar template of over 200+ posts covering events, save the dates, interactive images, live videos, call to actions and updates to engage and inform customers.
• Streamlined operations by creating a training template for over 350 training videos and over 150 step-by-step templates with corresponding google drive pictures.
• Responded to COVID-19 with an actionable approach for over 50 individual venues and attractions including large quantities of appropriate disinfectant solutions, social distancing signage, internal and external written.
• Established onboarding and offboarding project templates for over 325 seasonal employees.

Edmond, Oklahoma

• Real estate operations manager for a local real estate team and builder employed to manage real estate transactions and rental properties, increase marketing opportunities and efforts, manage staff, and provide.
• Increased website traffic by 71% by creating and managing 2 Google AdWords marketing campaigns and implementing social media plans.
• Managed 3 contractors and 2 employees for projects including website updates, marketing materials, neighborhood promotions, and other special promotions as needed for over 55 listed properties.
• Processed and maintained over 60+ combined monthly listing and sales contracts, plus over 30 rentals.
• Organized and raised over $2,500 at a silent auction benefiting WINGS, an adult special needs community.
• Coordinated 10+ local vendors to participate in Annual Holiday Pop Up Shops benefiting Warmth for Winter.

Oklahoma City, Oklahoma Area

• Provide support to executive management as needed to successfully build a cohesive internal department and ensure a high rate of productivity and company-wide engagement by overseeing internal and external events.
• Researched, planned, and coordinated a private business round table for the U.S. President-Elect with over 50 executives across 10 industries.
• Raised $215K in employee donations and secured 347 pledge cards, advancing the corporation's local philanthropic efforts.
• Campaigned and coordinated 1,384 employee volunteer hours over 30 days, contributing to 21,100 meals, 14,000 emergency preparedness kits, and 300 backpacks of school supplies for the local community.
• Compiled a weekly summary of relevant media coverage researched from over 13 creditable sources and 2 local newspapers to a team of 15 senior executives.
• Administered $12K in company-wide store purchases based on 492 employee-store orders.

Edmond, OK

• Provide administrative support to a small business owner by managing all aspects of over 100 real estate transactions in a multi-million dollar producing company and maintain communication with all involved parties to.
• Increased property sales by 62.5% representing 104 units, surpassing average sales price by over $100K and driving higher commissions.
• Reconciled monthly business costs saving $10.5K annually in company expenses.
• Developed and managed marketing campaigns for 5+ websites and 12+ property flyers, including associated media representing over 19 listings.
• Hosted neighborhood broker’s open events for over 150 realtors, including 8+ open houses.
• Managed customer relationship management database for over 600 contacts.

Edmond, OK

• Key Accomplishments:
• Promoted to supervisor within 3 months at the company, standard requirement is 6 months.
• Managed partners, scheduling, cash registers, and safe count to support store operations.
• Recorded and ordered inventory to support anticipated customer demands and prevent inefficient expenses.
• Assisted with partner training on daily basis for new and continued partners.

Organizational Leadership

Nlp Practitioner Certification

Administrative Office Technology Certification, Administrative Assistant And Secretarial Science, General, A

Enrolled concurrently during high school. Completed a full time, 2 year program within 2 years part time.

Realtor

Education record

DECA Spanish Club National Honor Society