Eric Reyes Email & Phone Number

Oklahoma City, Oklahoma, United States

As a Data Analyst with NetFabric IT Solutions, my role includes collaborating with Service Delivery Managers, Project Managers, Executives and customer support teams to identify improvement opportunities, create reports for internal teams and clients, and analyze data to extract insights and trends. In this role, I support strategic growth, customer.

Largo, Florida, United States

■ In addition to my 𝑩𝒖𝒔𝒊𝒏𝒆𝒔𝒔 𝑬𝒏𝒂𝒃𝒍𝒆𝒎𝒆𝒏𝒕 𝒂𝒏𝒅 𝑰𝒏𝒕𝒆𝒍𝒍𝒊𝒈𝒆𝒏𝒄𝒆 𝑨𝒏𝒂𝒍𝒚𝒔𝒕 and 𝑷𝒍𝒂𝒕𝒇𝒐𝒓𝒎 𝑨𝒅𝒎𝒊𝒏𝒊𝒔𝒕𝒓𝒂𝒕𝒐𝒓 roles I also assumed responsibility for MACD Administration in March 2021. Ensured requested MACDs – site location moves, monitoring additions, changes (i.e., serial, model, circuit, hostname, and contact info updates), and decommissions – submitted for.

Largo, Florida, United States

𝐁𝐮𝐬𝐢𝐧𝐞𝐬𝐬 𝐄𝐧𝐚𝐛𝐥𝐞𝐦𝐞𝐧𝐭 𝐚𝐧𝐝 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐀𝐧𝐚𝐥𝐲𝐬𝐭 𝐃𝐮𝐭𝐢𝐞𝐬:■ Responsible for the internal activities of developing and maintaining data solutions that practically and efficiently address the operational and reporting needs of the business■ Supported ongoing development and maintenance of automated, on demand reporting that was reliable and consistent throughout.

Largo, Florida, United States

■ Continued performing Data Analyst duties listed under previous position below when former company – Vital Network Services – was acquired by Vology■ Reporting team continued implementing improvements to the report-creation process – these improvements allowed our team to reduce report production time and aid other departments with their ongoing projects■.

Oldsmar, Florida

■ Assembled and analyzed data for business reports ensuring data and calculations were accurate■ Extracted and formatted fault (ticket) data to simplify for metrics analysis and to identify anomalies■ Extracted data from performance-based monitoring platforms creating performance metric reports providing customers with the most accurate and comprehensive.

Tampa/St. Petersburg, Florida Area

■ Responsible for all aspects of managing general store functions, opening/closing, cash handling, inventory audits, scheduling of staff, merchandise ordering, receiving/inventory control functions, merchandising, stocking, and guest services■ Actively hired, developed, and coached team members to full potential■ Analyzed key metrics surrounding.

Psychology

Associate Of Arts - Aa, Liberal Arts And Sciences, General Studies And Humanities