Amber Miller Email and Phone Number

Licensed level one Insurance advisor, working with customers for their insurance needs. Collecting all required information, working closely and respectively with the Insurance Companies. Providing great, customer service and working with many different personalities in a busy call centre environment. Ensure all details of the account and applications are detailed and accurate. Handle customer complaints as they come in and treat each person fairly and with respect. Keeping up with the changes… Show more Licensed level one Insurance advisor, working with customers for their insurance needs. Collecting all required information, working closely and respectively with the Insurance Companies. Providing great, customer service and working with many different personalities in a busy call centre environment. Ensure all details of the account and applications are detailed and accurate. Handle customer complaints as they come in and treat each person fairly and with respect. Keeping up with the changes in the industry. Working efficiently to handle the high volumes of calls received daily and ensuring appropriate and timely follow ups. Assist in the training of new staff with patience and attention to detail. Show less

Provide skillful coverage and monitoring for areas of employee licensing such as, new applications, terminations, renewals and E&O complaints. Manage various reports and proposals, and take care of on-boarding of new employees. Coordinate events and scheduling, as well as auditing. Currently working and collaborating with Groups, AGMs, presentation development, marketing, rate negotiations and website management for Ads.

Provide ongoing support to the CEO in advocacy matters, needs assessments and services coordination, as well as providing professional sign language interpreting in a freelance environment. Strong ability to work with diverse people and various needs. Also, monitor all administrative and reception responsibilities to ensure that they are complete professionally and efficiently.

Responsible for ensuring that Member requests are covered with professional and suitable Intervenors. Also providing advocacy support and Intervening services for Members when other professionals are not available or suitable. This includes fully interpreting conversations, guiding the Members, advising of environmental surroundings, and describing sensory inputs. Also responsible for monitoring all Intervenors employed by the organization to ensure the highest quality of service is provided… Show more Responsible for ensuring that Member requests are covered with professional and suitable Intervenors. Also providing advocacy support and Intervening services for Members when other professionals are not available or suitable. This includes fully interpreting conversations, guiding the Members, advising of environmental surroundings, and describing sensory inputs. Also responsible for monitoring all Intervenors employed by the organization to ensure the highest quality of service is provided to all Members in the province of Alberta. Show less

Responsible for instructing diverse people with varied learning styles ensuring their understanding of the course content and ability to apply the skills required. Strong ability to adapt my teaching style to match my student’s needs. Also responsible for answering customer calls and responding to any inquiries that may arise. Other responsibilities includes making sales calls to expand the company’s growth. Provide ongoing support to the CEO in a professional manner.