Amber Conway Email and Phone Number

Expanded on management skills in transition to the Team Lead role by hiring, training, & providing support & knowledge in revenue concepts.Effectively led the team of 3 to decrease the month close timing by distributing tasks throughout the month & staff & continuously improving processes.Further expanded Zuora RevPro knowledge to become the SME on the team.Facilitated a successful first year audit with a new auditing firm through walkthroughs, providing support in a timely manner, & liaising with the audit manager.Successfully supported the company’s entity liquidation initiative by clearing balances & moving revenue within the Zuora system in a timely & accurate manner for four entities.Collaborated with various organizations within the finance department to improve processes & knowledge sharing, such as with FP&A & Deal Desk.Assisted in acquisitions for due diligence, integration to Zuora, & ASC606 compliance.Expanded knowledge of the company’s various systems & processes to implement best practices within Zuora RevPro & the revenue team.Played a key part in subscription revenue growth by researching revenue concepts to facilitate deal structure to ensure subscription revenue recognition.Bolstered team morale & relationships in a remote environment by implementing Virtual coffee breaks on Fridays.

Successfully implemented Zuora Revpro Revenue System as a key member from the design stage through go-live, fully remote. This included meeting with various members of the organization to understand the needs from the system and reporting as well as configure the system based on complexities coming from the upstream systems. This also involved providing trainings and continuous support to various members of the organization pre and post go-live.Increased knowledge of revenue recognition concepts through the promotion by increasing responsibilities on large and complex deals.Expanded on management skills by delegating tasks down to various staff accountants.Effectively worked 100% remotely once promoted including proper time management, availability, training staff accountants, closing multiple quarters, and fully implementing a new revenue system.Developed more understanding of the various systems feeding into a revenue systems as well as more insight into the multiple organizations and teams within the company in order to develop and implement best practices.Demonstrated agility by providing timely ad-hoc analyses, especially with one off or temporary requests in order to monitor customers and revenue through the pandemic.Grew knowledge base of Zuora through completing the Zuora University Revenue Accountant Learning Path.

Acquired and expanded on knowledge of ASC606 through complex deal reviews for multiple revenue streams (on-premise, support, subscription, & professional services) globally but with heavy focus on the EMEA region.Remained current on revenue recognition guidance through webinars and published audit handbooks.Expanded on basic accounting knowledge and tasks through posting journal entries and performing reconciliations for deferred revenue accounts.Effectively communicated revenue recognition conclusions through deal review memos, emails to multiple stakeholders, and to auditors.Prepared multiple reports for financial disclosure requirements as well as ad-hoc analysis requests.Exhibited understanding of revenue recognition processes through narrative documentation for internal control and audit walkthrough.

Quickly promoted to Staff Accountant position from Billing Coordinator within first year of hire.Put accounting skills learned in university to practice by posting recurring journal entries, reclass journal entries, account reconciliations, bank reconciliations, and other as-needed monthly close accounting functions for domestic operations, along with a few international entries.Increased knowledge of Hill as a whole by preparing various financial reports on a consolidated, regional, and entity level such as Financial Statements, EBITDA schedules, and additional ad-hoc reports as requested by managers.Calculated average monthly exchange rates based on daily exchange rates for all currencies used within the company to input into Deltek software before journal entries can be posted as well as inputting yearly budget exchange rates.Compiled domestic monthly financial packages sent regional managers consisting of various reports detailing their region’s activity and standing for the month including employee utilization, non-billable labor, 12 month rolling income statements, Actual vs. Budgeted, Aged AR, and Aged Unbilled reports along with summary pages highlighting their overall Consulting Fee Revenue and Operating Profit/Loss pulled from various reporting systems.Demonstrated due diligence by comparing results of reports pulled from Hill’s various reporting system to confirm that all of the information is accurate per Deltek, the main system used for all transactions.Remained involved in previous AR role by being the back-up to the billing supervisor for posting cash receipts and pulling missing timesheet reports as-needed.

Expanded previous billing skills by increasing volume of monthly billings to $10-15 million.Demonstrated multi-tasking skills by handling the billing for various offices and administrators throughout the company, including multiple time zones, along with posting and distributing daily cash receipts.Remained diligent in various background activities in the billing process, such as updating and confirming bill rates, titles, and project multipliers.Rounded out the monthly billing cycle by researching and documenting Aged AR and Aged Unbilled transactions.Built on communication skills by providing ad-hoc reports to various members of the organization.

Rehired by Concord Engineering in the accounting department after receiving degrees.Showed organization and multi-tasking abilities by handling all parts of the Accounts Payable and Accounts Receivable processes.Showed discretion in processing payroll, including entering pay raises, adjusting vacation balances, issuing bonuses with proper documentation from department heads.Built practical accounting skills by performing weekly bank reconciliations and biweekly payroll journal entries to tie out the numbers given by the two main software used by Concord: Deltek Visions and ADP WorkforceNow.Completed all steps of a project for a department in Concord from project setup, including setting up billing terms, to billing the project, to moving hours and expenses as needed, to closing out a project.Learned various human resources knowledge by assisting in new hire paperwork and setting up employees in both Visions and ADP.Built on communication skills by being in contact with AP and AR departments for clients and vendors to resolve issues and questions.Continuously strived to learn new processes and better ways to handle processes as the company grew and needed to be more streamlined.

Increased responsibility over the six years in a fast-paced environment that required constant adaptation and flexibility.Entrusted with responsibility over the improvement of the department’s project projections tracking system which included approving billing reviews and change order requests for the project manager.Organized all subcontractor invoicing and change order requests for projects responsible for within the department, including tracking payments and calculating Concord’s mark-up fees for the project.Built marketing skills by preparing proposals, company newsletters and company announcements to be sent to existing and potential clients.Improved on existing skills in Microsoft Excel by inputting and analysing various data for projects.Produced presentable diagrams and graphs based on analysis to be used in presentations given to potential clients to receive a project, as well as to existing clients to show final project results.Developed communication skills by assisting in receptionist desk coverage when necessary.Managed calendars and travel arrangements for department, including the vice president.