With over a decade of professional experience in the healthcare industry, I possess skills in a variety of medical roles, including medical records management, billing operations, patient registration, strategic scheduling, efficient handling of referrals and prior authorizations, and medical assisting. I currently serve as the Practice Supervisor at a Federally Qualified Health Center (FQHC), where I am responsible for overseeing a primary care team and a broad range of healthcare services, including preventive care, chronic disease management, behavioral health services, and same-day medical care. Dedicated to providing comprehensive health services to underserved communities, I ensure accessible, high-quality, and cost-effective healthcare in the practice. My role not only involves overseeing the smooth operation of these services but also securing staff commitment to delivering outstanding customer service. In partnership with executive leadership, I offer insights into frontline operational workflows and work to enhance healthcare experiences for our patients, providers, and staff. I am committed to promoting an environment of efficiency, support, and continuous improvement among my team, aiming to make a significant impact on public health in our communities.