Own and execute key compensation deliverables as part of Total Rewards strategy, including org-wide incentive plans (tens of millions of $) and recognition programs (millions of $) linked to achievements of Enterprise Strategy objectivesDeliver key monetary and non-monetary benefits, including scholarship program, student loan repayment program, employee assistance and wellness benefitsDesigned and deployed Total Rewards portal. “One Stop” where employees access and review real-time, aggregated values of compensation, tangible and intangible benefits, career development, culture, engagement and work-life balance resourcesResponsible for identifying, procuring and regularly evaluating Total Rewards vendors for talent retention strategy fit. Project teams include stakeholders and SMEs from HRIS, Admin Analytics & Technology, IT, Enterprise Procurement, EPMO, Legal, Enterprise SecurityResponsible for seamless integration of Total Rewards solutions, in-house and vendor-sourced. Project teams include stakeholders and SMEs from HRIS, Admin Analytics & Technology, IT, Corporate Communications and Change ManagementPool resources with peers in Corporate Learning to create and deploy development and performance management strategiesClosely collaborate with Classification & Pay Teams to ensure parity across responsibilities and rewards in key positionsRegularly present strategy recommendations to HR Executives and Senior Leaders to update talent retention strategies, including Total Rewards, employee connection and engagement initiativesDirect teams responsible for driving employee and community engagement initiatives including CSR, DEI, ESG, surveys and multi-site employee appreciation eventsOversee recruitment, development and retention of pools of Employee Volunteers supporting delivery of engagement initiatives, including Wellness Coordinators (Employee Wellness), Social Awareness Ambassadors (CSR)

Scaled strategic partnerships with eBay and PayPal increasing BizDev 400%, increasing revenues 300% in year oneIntegrated technologies and processes to streamline BizDevOps approach for faster response to user demand, leading to accelerated growth in organic sales channel and growing revenues by 100%+Revamped CX and customer life cycle strategies at scale, decreasing churn by nearly halfCollaborated with other Country Managers in EU and UK to unify approach to Total Rewards globally, considering compensation parity with newly acquired companies, market expansion targets, and increasing competition in tech labor marketsFurther bolstered and mapped increases to talent acquisition and retention programs, including compensation, equity, training and development, recognition programs and appreciation eventsMentored leaders and staff with clear short and long term targets, aligning personal interests, strengths and ambitions with company growth and culture needsRedefined OKRs to incentivize outcome-based performance across teams underpinned by living our Values, building a positive culture, and delivering excellent customer experience

Strengthened Total Rewards strategy to attract and retain talent in order to buttress growth targets in hyper-competitive labor market in California's tech sectorEstablished partnership channels: engaged eBay, PayPal and Amazon in piloting various campaignsHired and trained staff and management: data miners, BDRs, AEs, AMs, CSRs, and AdminPrepared presentations and spoke at conventions, trade shows and other customer-facing eventsPrepared and presented quarterly reports against growth targets including P&L. Advised Executive team on pivots and solutions when behind on targetsCollaborated with DevOps to develop and deploy an automated data miner, a web crawler to scrape data from millions of e-commerce sites to gather unique data for analysts to create leads. Strong ROI prompted deployment across all country markets

As a MBA and MIB graduate, hired by French B2B SaaS startup to shape and execute an accelerated GTM strategy to open the US marketGathered market intelligence, researched and proposed product pricing models, conducted analysis for compensation and benefits and proposed first iteration of Total Rewards planCollaborated with DevOps, CX, UX and other stakeholders to create and launch a localized platform for US customer onboarding and life cycleDesigned marketing collateral, wrote internal and external product documentation, blogs and social media content, created policies and procedures on the flyDeveloped e2e processes for high-growth channels: lead gen, sales and marketing strategies, vendor procurement

Managed mortgage origination startup with emphasis on integrity and customer serviceGrew team from two to twelve leveraging innovative marketing campaigns and partnershipsAcquired vast knowledge in startup processes, marketing, sales, retention, P&L managementSuccessful exit through acquisition

Assisted SME's in expanding their firms through international sales channelsTrained in managing exports, planning large scale events, and navigating federal servicesGained expertise in managing business relationships between private and public sector organizations

Identified sales leads and converting those leads into closed loansWorked directly with customers and helping them identify the best mortgageAssisted borrowers with applications, documentation, and understanding the mortgage processCompleted paperwork and working with underwriters to complete mortgage transactionsAssisted borrowers with any questions they may have during the term of the loan