Amir A. Email & Phone Number

San Francisco Bay Area

Responsible for customer deployment and operations. Tasked with building customer loyalty and fostering long-term customer relationships by ensuring that customers have a positive experience. In addition, addressing customer concerns and providing customer support when needed. Also responsible for ensuring a positive relationship with customers, managing.

Redwood City, CA

o Working in conjuction with clients to design and develop dynamic, visual, informative and responsive web site for their companies.o Assisted with setup and configuration of online forms making it seamless and intuitive for users to interact with the company.o Worked closely with marketing teams to designed logo and color scheme for web site and all.

Redwood City, CA & Los Angeles, CA

Led a team of designers & developers to provide full cycle web site development from IT services, hosting/server setup to design, coding and user interface for a multitude of clients. Maintained ongoing collaboration with the client throughout the project to ensure alignment of goals, details & completion date. Secured domain name and provided client with.

Redwood City, CA And Los Angeles, CA

• Designed, developed, and maintained numerous web sites for various clients ranging from simple static informational sites to dynamic extranets to fully functional e-commerce sites.
• Developed secure extranet for small Venture Capital firm with features like document sharing and a message board for easy communication between the partners.
• Set up and configured merchant and gateway accounts along with installation of SSL certificates to provide secure environment for credit card processing.
• Created online shopping store which included a web based interface for the administrator to easily update the products, prices and process orders.
• Partnered with leading hosting companies to provide services for several clients which included managing their domains and DNS settings and configuring their servers.

Redwood City, CA

• Designed, developed, and maintained various web sites for several clients in multiple industries.
• Utilized advanced coding to enhance usability of websites.
• Projects all hand-coded for complete control of the design.
• Analyzed months of traffic logs and generated reports for clients marketing staff to utilize in enhancing the future of web site.

San Francisco, CA

• Led the team responsible for the design, development and maintenance of the public corporate website from its inception.
• Worked in tandem with development firm to build a secure Extranet to provide our partners and customers access to all product updates, user and technical manuals and all marketing materials.
• Managed the team that designed the corporate intranet giving all employees access to all technical and user manuals, as well as all marketing and HR materials.

San Bruno, CA And San Francisco, CA

• Collaborated with a team to write and edit Genesys product and user manuals.
• Worked closely with the engineering department to write all technical manuals for third party developers.

Bscee

Education record