Amir Ahmed Email & Phone Number

Midhurst, Ontario, Canada

•Interact with Rogers clients directly for troubleshooting their technical needs on the job site and document the completed job details on their system.•Documenting business requirements and functional requirements in Rogers’ system daily.•Analyzing customers' technical problems on Rogers's database system and implanting data into Roger’s system.•Communicate with IT Department every day as per job requirements to complete the job perfectly and report jobs detail to the Manager.

Sylhet, Bangladesh

 Designed, and develop GraphQL API with Strapi for e-commerce website as per client business requirements and tested and modify API day-to-day with Postman. Analyze client technical needs, communicate with the development team, and elaborate the client needs to the development team. Negotiate with clients daily and bring profitable results for the company by minimizing costs.

Barrie, Ontario, Canada

•Worked with team to maintain their existing software and update them as per business demand and testing their software application with Xray.•Gathered information, analyzed new products and services, and allocated relevant data to different departments.•Documenting functional requirements of project, records data into the system, run SQL query for fetching data from database system.

Barrie, Ontario, Canada

o Accurately and timely picking and staging of online orders.o Keeping records of incoming and outgoing orders. Reporting to Store Associate Manager with inventory reports.o Performing warehouse duties and merchandising of stock as per requirement.o Helping customers on the Salesforce and filing gap.

Sylhet, Bangladesh

o Worked with existing teams to develop and maintain their e-commerce website.o Connected web app with existing database.o Learned deploying website in the server.o Gained experienced with version control system with git.o Troubleshooting websites bugs and errors regularly.

Associate'S Degree, Computer Programmer

Bachelors Of Computer Science And Engineering, Computer Science And Engineering

Incomplete

Higher Secondary, Science

Secondary Education, Science