Amit Kumar Email & Phone Number
@momentum.com.au
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Amit Kumar is listed as Solutions Architect at Salesforce, a company with 83776 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a work email signal at momentum.com.au and a matched LinkedIn profile for Amit Kumar.
Amit Kumar previously worked as SF Principal Consultant at Gerent and Project Delivery Manager - Care Australia at Centelon. Amit Kumar holds Bachelor'S Degree, Information Technology from Central Queensland University.
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About Amit Kumar
An experienced Delivery Lead, with a history of successful delivery within large, complex environment. An influential, creative, and social intelligent leader with over 6 years of project and program implementation experience in various industries, experienced in developing clean and elegant solution architecture designs that increases efficiency in the business processes while improving customer experiences – a customer centric approach. Offering the ability to distil complex information into clear and simple concepts while demonstrating a proven history of superior problem-solving skills. Ability to plan and manage resources to exceed business targets with a commitment to adding value to your organisation.Specialties✔ Project and Program Management ✔ Scrum Master ✔ Delivery Lead - Enahancement and Support ✔ Solution Design ✔ Pre-Sales Advisor✔ Business Analysis ✔ Technical Analysis ✔ Process Improvement ✔ Business and Operation Analysis ✔ Change Management ✔ People Management ✔ Enhancement Delivery
Listed skills include Leadership, Change Management, Process Improvement, Management, and 20 others.
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Amit Kumar work experience
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Sf Principal Consultant
Current
Project Delivery Manager - Care Australia
Salesforce Support & Delivery Manager - Origin Energy
Leading a team of Senior Salesforce developers, Senior Business analysts, Test Leads, Senior Functional consultants to achieve digital transformation for Centelon clients, currently leading Origin IT Support team and multiple implementation programs.► Reporting to the head of Origin IT Business Enablement, I am responsible for managing the BAU support team.
Salesforce Scrum Master/Lead Business Analyst
Led a team of Salesforce and Mulesoft developers to achieve digital transformation for the City of Whittlesea Planning Application greenfield project to drive Customer experience and cost efficiencies.► Manage stakeholder relationships and ensure that everyone on the Scrum Team understands goals, scope, and product domain.► Architectural Thought Leadership.
Business Analyst/Retail Solution Developer
𝙇𝙚𝙙 𝙖 𝙘𝙤𝙢𝙥𝙧𝙚𝙝𝙚𝙣𝙨𝙞𝙫𝙚 𝙥𝙧𝙤𝙟𝙚𝙘𝙩 𝙩𝙤 𝙚𝙣𝙝𝙖𝙣𝙘𝙚 𝙩𝙝𝙚 𝙚𝙢𝙗𝙚𝙙𝙙𝙚𝙙 𝘾𝙍𝙈 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢, 𝙧𝙚𝙛𝙞𝙣𝙚 𝙩𝙝𝙚 𝙥𝙧𝙤𝙙𝙪𝙘𝙩 𝙗𝙖𝙘𝙠𝙡𝙤𝙜, 𝙙𝙚𝙫𝙚𝙡𝙤𝙥 𝟱𝟬𝟬+ 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣 𝙙𝙚𝙨𝙞𝙜𝙣 𝙙𝙤𝙘𝙪𝙢𝙚𝙣𝙩𝙨, 𝙘𝙧𝙚𝙖𝙩𝙚 𝙥𝙧𝙤𝙘𝙚𝙨𝙨 𝙢𝙖𝙥𝙨 𝙖𝙣𝙙 𝙚𝙣𝙨𝙪𝙧𝙚 𝙗𝙚𝙨𝙩-𝙥𝙧𝙖𝙘𝙩𝙞𝙘𝙚 𝙜𝙪𝙞𝙙𝙚𝙡𝙞𝙣𝙚𝙨 𝙬𝙚𝙧𝙚 𝙖𝙙𝙝𝙚𝙧𝙚𝙙 𝙩𝙤 𝙗𝙮 𝙩𝙝𝙚 𝙤𝙣-𝙖𝙣𝙙-𝙤𝙛𝙛𝙨𝙝𝙤𝙧𝙚 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙢𝙚𝙣𝙩 𝙩𝙚𝙖𝙢𝙨. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚:► Captured and prioritised business requirements, functional and non-functional by.
Senior Technical Analyst
𝘾𝙤𝙤𝙧𝙙𝙞𝙣𝙖𝙩𝙚𝙙 𝙬𝙞𝙩𝙝 𝘽𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝘼𝙣𝙖𝙡𝙮𝙨𝙩𝙨 𝙩𝙤 𝙪𝙣𝙙𝙚𝙧𝙨𝙩𝙖𝙣𝙙 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙣𝙚𝙚𝙙𝙨, 𝙗𝙪𝙨𝙞𝙣𝙚𝙨𝙨 𝙪𝙨𝙚𝙧 𝙨𝙩𝙤𝙧𝙞𝙚𝙨, 𝙚𝙡𝙞𝙘𝙞𝙩 𝙩𝙚𝙘𝙝𝙣𝙞𝙘𝙖𝙡 𝙧𝙚𝙦𝙪𝙞𝙧𝙚𝙢𝙚𝙣𝙩𝙨, 𝙧𝙚𝙫𝙞𝙚𝙬 𝙖𝙣𝙙 𝙥𝙧𝙤𝙫𝙞𝙙𝙚 𝙛𝙚𝙚𝙙𝙗𝙖𝙘𝙠. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚𝙙:► Organised workshops with 10 business and technology teams to translate business requirements into technical functional requirements. ► Maintained the technical user stories within an.
Salesforce Functional – Lead Sme – System Transformation Project
𝘿𝙞𝙧𝙚𝙘𝙩𝙚𝙙 𝙨𝙮𝙨𝙩𝙚𝙢 𝙩𝙧𝙖𝙣𝙨𝙛𝙤𝙧𝙢𝙖𝙩𝙞𝙤𝙣 𝙖𝙣𝙙 𝙙𝙖𝙩𝙖 𝙢𝙞𝙜𝙧𝙖𝙩𝙞𝙤𝙣 𝙥𝙧𝙤𝙟𝙚𝙘𝙩, 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙞𝙣𝙜 𝙛𝙪𝙣𝙘𝙩𝙞𝙤𝙣𝙖𝙡 𝙨𝙤𝙡𝙪𝙩𝙞𝙤𝙣𝙨 𝙤𝙣 𝙎𝙖𝙡𝙚𝙨𝙛𝙤𝙧𝙘𝙚 𝙎𝙚𝙧𝙫𝙞𝙘𝙚 𝙖𝙣𝙙 𝙎𝙖𝙡𝙚𝙨 𝘾𝙡𝙤𝙪𝙙, 𝙞𝙣𝙩𝙚𝙜𝙧𝙖𝙩𝙞𝙣𝙜 𝙎𝙖𝙡𝙚𝙨𝙛𝙤𝙧𝙘𝙚 𝙞𝙣𝙩𝙤 𝙗𝙞𝙡𝙡𝙞𝙣𝙜 𝙖𝙣𝙙 𝙙𝙞𝙜𝙞𝙩𝙖𝙡 𝙥𝙡𝙖𝙩𝙛𝙤𝙧𝙢𝙨. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚:► Ensured that solutions aligned with strategies through a customer lens and created value for the business.► Reviewed testing artefacts, including.
Customer Care & Communication Team Leader
𝙇𝙚𝙙 𝙖𝙣𝙙 𝙙𝙚𝙫𝙚𝙡𝙤𝙥𝙚𝙙 𝟲 𝙝𝙞𝙜𝙝 𝙥𝙚𝙧𝙛𝙤𝙧𝙢𝙞𝙣𝙜 𝙩𝙚𝙖𝙢𝙨 𝙩𝙤 𝙖𝙘𝙝𝙞𝙚𝙫𝙚 𝙨𝙖𝙡𝙚𝙨, 𝙨𝙚𝙧𝙫𝙞𝙘𝙚 𝙖𝙣𝙙 𝙧𝙚𝙩𝙚𝙣𝙩𝙞𝙤𝙣 𝙜𝙤𝙖𝙡𝙨. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚:► Developed targets to meet 5 operational objectives, building strategies to incrementally improve results.► Managed overall staff productivity to ensure targets met Contact Centre Service Delivery functions.► Worked directly with the General.
Customer Care Manager (Secondment)
𝘾𝙧𝙚𝙖𝙩𝙚𝙙 𝙚𝙣𝙚𝙧𝙜𝙮 𝙖𝙣𝙙 𝙢𝙤𝙢𝙚𝙣𝙩𝙪𝙢 𝙩𝙝𝙧𝙤𝙪𝙜𝙝 𝙖𝙘𝙘𝙤𝙪𝙣𝙩 𝙖𝙣𝙙 𝙘𝙖𝙢𝙥𝙖𝙞𝙜𝙣 𝙢𝙖𝙣𝙖𝙜𝙚𝙢𝙚𝙣𝙩, 𝙚𝙣𝙨𝙪𝙧𝙞𝙣𝙜 𝙖 𝙨𝙢𝙤𝙤𝙩𝙝 𝙥𝙧𝙤𝙘𝙚𝙨𝙨 𝙩𝙤 𝙙𝙧𝙞𝙫𝙚 𝙩𝙝𝙚 𝙜𝙧𝙤𝙬𝙩𝙝 𝙤𝙛 𝙘𝙡𝙞𝙚𝙣𝙩𝙨 𝙖𝙣𝙙 𝙛𝙪𝙡𝙛𝙞𝙡 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙖𝙡 𝙖𝙣𝙙 𝙗𝙪𝙙𝙜𝙚𝙩 𝙤𝙗𝙟𝙚𝙘𝙩𝙞𝙫𝙚𝙨. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚:► Assisted with the development and execution of 4 marketing campaigns.► Coached 6 Team leaders to fulfil the strategic vision of excellence in customer care.
Customer Service & Sales Team Leader
𝙈𝙖𝙣𝙖𝙜𝙚𝙙 𝙖 𝙧𝙤𝙩𝙖𝙩𝙞𝙣𝙜 𝙥𝙤𝙧𝙩𝙛𝙤𝙡𝙞𝙤 𝙤𝙛 𝟲 𝙘𝙡𝙞𝙚𝙣𝙩𝙨, 𝙞𝙣𝙘𝙡𝙪𝙙𝙞𝙣𝙜 𝙊𝙧𝙞𝙜𝙞𝙣 𝙀𝙣𝙚𝙧𝙜𝙮, 𝘼𝙂𝙇 𝙀𝙣𝙚𝙧𝙜𝙮, 𝘼𝙪𝙨𝙩𝙧𝙖𝙡𝙞𝙖𝙣 𝙐𝙣𝙞𝙩𝙮, 𝘼𝙈𝙀𝙓 𝙖𝙣𝙙 𝘾𝙞𝙩𝙞𝙗𝙖𝙣𝙠 𝙇𝙞𝙛𝙚 𝙄𝙣𝙨𝙪𝙧𝙖𝙣𝙘𝙚. 𝘾𝙤𝙣𝙩𝙧𝙞𝙗𝙪𝙩𝙞𝙤𝙣𝙨 𝙞𝙣𝙘𝙡𝙪𝙙𝙚𝙙:► Generated and analysed 6 reports to provide feedback relating to KPI progressiveness.► Designed individual development plans for 70+ team members, supporting achievement with effective one-on-one.
Sales Team Lead
Colleagues at Salesforce
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Gowrisankar Shanmugasundaram
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Mckinney, Texas, United States, United States
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Daniel F.
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Chicago, Illinois, United States, United States
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Sri Harsha Tirupachur Comerica
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Dallas-Fort Worth Metroplex, United States, United States
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Wei-San (Adria) Chiang
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San Francisco, California, United States, United States
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Adam Koh
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Singapore, Singapore
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Sara Pimm
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Grand Rapids, Michigan, United States, United States
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Elaine Tsui
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Redwood City, California, United States, United States
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Jim Bruce
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Eaglesham, Scotland, United Kingdom, United Kingdom
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Molly Weston
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Sydney, New South Wales, Australia, Australia
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Natalie Dow
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San Francisco, California, United States, United States
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Amit Kumar education
Frequently asked questions about Amit Kumar
Quick answers generated from the profile data available on this page.
What company does Amit Kumar work for?
Amit Kumar works for Salesforce.
What is Amit Kumar's role at Salesforce?
Amit Kumar is listed as Solutions Architect at Salesforce.
What is Amit Kumar's email address?
AeroLeads has found 1 work email signal at @momentum.com.au for Amit Kumar at Salesforce.
Where is Amit Kumar based?
Amit Kumar is based in Greater Melbourne Area, Australia, Australia while working with Salesforce.
What companies has Amit Kumar worked for?
Amit Kumar has worked for Salesforce, Gerent, Centelon, Ps+C Artisan, and Momentum Energy.
Who are Amit Kumar's colleagues at Salesforce?
Amit Kumar's colleagues at Salesforce include Gowrisankar Shanmugasundaram, Daniel F., Sri Harsha Tirupachur Comerica, Wei-San (Adria) Chiang, and Adam Koh.
How can I contact Amit Kumar?
You can use AeroLeads to view verified contact signals for Amit Kumar at Salesforce, including work email, phone, and LinkedIn data when available.
What schools did Amit Kumar attend?
Amit Kumar holds Bachelor'S Degree, Information Technology from Central Queensland University.
What skills is Amit Kumar known for?
Amit Kumar is listed with skills including Leadership, Change Management, Process Improvement, Management, Strategic Planning, Customer Satisfaction, Sales, and Customer Service.
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