Amit Agarwal Email & Phone Number

Bengaluru, Karnataka, India

->> Spearheading the establishment and leadership of three key charters at Flipkart Group: Enterprise Risk Management, Loss Prevention & fraud analytics, and Ethics function, framing policies to enhance risk governance and promote a risk-aware culture with specialized Councils of Senior Leaders.->> Built a highly effective team of 10+ members specialized in risk domain, fraud analytics & loss prevention and Ethics investigation.->> Delivering regular updates on risk ecosystem and fraud insights to senior leadership, including the Risk & Audit Committee, and tracking progress on mitigation actions.->> Spearheading the development and periodic update of comprehensive risk registers for each business unit, incorporating emerging risks and evolving business contexts.->> Leading the automation of key risk indicators (200+ KRIs) and fraud analytics controls into a unified visualization, resulting in reduction of manual efforts by 80%, enabling periodic risk evaluation, assessing early warning signals and regular insights to risk owners.->> Conceptualizing and evaluating fraud schemas across sellers, customers, payments, supply chain, InfoSec, and compliance ecosystems with significant revenue exposure.->> Regular collaboration with cross-functional teams (product, infosec, cybersecurity, payment, audit) to enhance fraud detection systems, actioning framework and real time monitoring leading to closure of 40% identified fraud schemas.->> Developing a third-party risk assessment framework for 300+ key partners, risk profiling of 350+ Mn customers and 1.5 Mn sellers.->> Responsible for end-to-end ethics investigation case management (stakeholder management, monitoring process remediation and ensuring punitive actions) into potential ethical violations by employees and 3rd party including fraud, corruption, bribery, and conflicts of interest.

India

India

- End to End Management of Risks/Fraud Schemas from hypothesis conceptualization to validation of potential revenue leakages areas in Sellers, Customers, Logistics, Warehouse, Infosec, Compliance ecosystems- Ensured periodic monitoring of identified risks/ fraud schemas, regular collaboration with cross Functional teams and Leaderships on challenges, way forward and closure

Gurgaon, Haryana, India

Financial Advisory Services (Forensic)Key Projects handled:->> Risk Advisory for a leading payment bank in India->> Led telecom forensic assignments across 17 countries for the 5th largest global telecom operator, covering fraud risk management, investigations, and controls.->> Developed a Self-Assessment tracker rolled out to subsidiaries to share fraud insights.->> Managed ethics investigations and fraud risk assessments for multinational corporations across customer provisioning, HR, IT, SCM, and revenue assurance.->> Led fraud risk assessments for metering, billing, and collections for a major power distribution company.->> Developed and conducted fraud risk and investigation training at CBI and HDFC academy. ->> Enterprise Risk Assessment for a leading telecom Operator, Power utility company and Donor organization->> Fraud risk Assessment for Asset Management process for a leading pan India Passive Infra org

Gurgaon, India

Risk Advisory, Internal Audit Key Projects include:- Led setting up of Revenue assurance and Business process management functions for major org- Pioneered Off-shore investigations methodology to optimize cost and efforts- Regulatory and compliance reviews, Forensic Investigations, Anti-Fraud Advisory and Revenue Assurance

Gurgaon, India

Fraud investigations and Fraud Risk Assessment

Gurgaon, India

Revenue Assurance and Internal Audit, Business process review and Risk Assessment ->> Part of Telecom Risk advisory team for providing Risk advisory services (Revenue Assurance and internal Audit) for telecom/Media organizations across Middle East, Africa and India->> Conducted internal audits, regulatory and process controls reviews, non-compliance assessments for multiple functions.->> Reviewed internal controls and developed RACM for Revenue Assurance, Marketing, SCM, HR, Procurement, and Customer Experience processes.->> Led SDLC governance projects by implementing Fraud Management & Revenue Assurance Systems, AML/KYC tools, internal vigilance, and developing operational strategies, processes, and policies.

Mumbai Area, India

Revenue Assurance and Internal AuditBusiness process review and Risk Assessment Part of Telecom Risk advisory team for providing Risk advisory services (Revenue Assurance and internal Audit) for telecom/Media organizations across Middle East, Africa and India

Mumbai, Maharashtra, India

Management Trainee (Corporate)Product Management, Process Design, MNP Implementation Strategy & end-to-end Business Automation

Mba, System & Finance (Telecom Management)

Master Of Business Administration - Mba, System