Amol Gupta Email & Phone Number

Vancouver, British Columbia, Canada

Global Relay is the leading provider of cloud archiving, information governance, surveillance, and messaging solutions to the global finance sector and other highly regulated industries. Global Relay helps organizations connect data, collaborate effectively, and discover insight - all powered by AI. Global Relay has 20,000+ customers in 90 countries.

Vancouver, British Columbia, Canada

Vancouver, British Columbia, Canada

• Teaching Assistant for the course "Fundamentals of Technology and Analytics"
• 10+ hours per week to develop and design learning methodologies to assist students in mastering Python and data analysis using Natural Language Processing (Word Cloud) and Machine Learning (Sentiment Analysis)
• Ensured valuable education experience by recording videos and providing constructive feedback to students
• Supervised 200+ students

Toronto, Ontario, Canada

• Owned product roadmap, addressed engineering roadblocks, and served as a liaison between the product and IT teams operating within an Agile framework; met 90% of all feature deadlines with success
• Liaised with management and external stakeholders to create a unified understanding of product vision, objectives, and KPIs to create alignment of eCommerce Fulfilment Services
• Conducted gap analysis to identify new business strategies in a Continuous Delivery project and orchestrated process improvement initiatives and documented business processes and SOPs for products using confluence
• Developed a new channel to collect input from store associates by integrating ServiceNow and JIRA to facilitate the monitoring and deployment of new services

Gurugram, Haryana, India

• Prioritized product backlog, conducted user experience surveys, and resolved issues, resulting in 60% increase in customer satisfaction; nominated for ACE Award, Accenture’s topmost honour
• Organized and led requirements gathering sessions, constructed user stories, and developed acceptance criteria to deliver 97% of the MVP in accordance with the roadmap, for a major American Telecom firm
• Identified and resolved issues across architecture domains, as well as managed ongoing cross functional alignment on work plans, and requirements to execute on product lifecycle management activities

Bengaluru, Karnataka, India

• Developed product roadmaps to transition legacy application to Microservices architecture utilizing Agile Methodology in collaboration with 30+ clients (15 cross-border counterparts)
• Enhanced clients’ product design and delivery by closely working with cross-border stakeholders in all phases of software development lifecycle, resulting in a $1M revenue increase
• Liaised with multidisciplinary teams to remodel major applications to comply with new European and Brazilian data protection laws, saving $2B in revenues

Bengaluru, Karnataka, India

• Collaborated cross-functionally with product managers and engineering teams to identify and deliver new product solutions and automations that saved 60,000 hours and $4.5 million per year
• Conceptualized and designed a pioneering solution to streamline complex system of hiring contractors to IBM, including complete financial transactions using blockchain
• Owned planning, ideation, execution, and launch of a mission-critical application to check KPIs of projects across IBM and created communications tailored to customers. Awarded Manager’s Choice Award

Master Of Business Administration - Mba, Product And Service Management, 84%

Activities and Societies: UBC Product Management Club• Relevant Courses: New Product Development, Market Research, Consumer Behavior, AI.

Bachelor Of Technology - Btech, Computer And Information Sciences And Support Services

Design Thinking For Disruptive Innovation

This was a part of Exchange program