Amr Sayed Email & Phone Number

-Plan, design, and implement network infrastructure solutions to meet business needs.-Configure, maintain, and troubleshoot network servers, switches, routers, and firewalls.-Monitor network performance and security, identifying and resolving issues promptly.-Create and maintain network documentation, including diagrams, policies, and procedures.

Cairo, Egypt

-Reporting to IT Director.-Lead the day-to-day operational support for Office365 admin Center, storages,Veeam backups, ESXI, VCenter, Active Directory,Dns,GPO,Antivirus Server, Sophos Firewalls,Apps Servers,OS Ticket,and cisco switches, and other infrastructure services. -Directs technological research by studying organization goals, strategies and users best practices. -Design, develop, implement and coordinate systems, policies and procedures.-Ensure security of data, network access and backup systems. -Assist in team evaluation and handling annual budgets and ensure cost effectiveness. -Evaluate, test, advise, train and support I.T. related projects. -Providing maintenance support and break-fix solutions. -Purchasing of IT, Data Centers Equipment and software in line within agreed budgets.-Ensure resources availability and accessibility for users on deferent locations.-Manage public domains, e-mail, and website hosting and other DNS file zone records.-Manage Site-to-Site connections between factories, branches and Head Office.-Ensure network’s security using Cyberoam Firewall.-Perform complex software and operating system upgrades and track system licensing.-Design and perform server and security audits, system backup procedures, and other recovery processes in accordance with the company’s disaster recovery and business continuity strategies. -Provide guidance and assign tasks to technical support team.

Egypt

*Install and Managing virtualization environment Like Microsoft Hyper-V,VMware–VCenter.*Configuring and Managing and troubleshooting (DC,Active Directory Sites and Services,DNS, DHCP , File Server, Print Management, other services On All Sites.*Develops and maintains technology policies GPO, standards ,procedures Manual anddevelops and maintains related technology checklists.*establish and maintain procedures of the backup and restoration Of all data and programs inthe system*Installed, configured and administered Security Policy, VPN Connections,other servicesusing Firewall UTM like SOPHOS and Fortigate.*Configure and manage cisco switches catalyst and small business and HP switches.*Design and Implement Passive and Active Network infrastructure Such as Data Network,Security Systems,CCTV, Alarm Systems.*Planning ,Installing , administered Network Attached Storage Like (QNAP)*Configured, administered Antivirus Server Like Kasper Sky ADMIN KIT.*Installed, administered helpdesk system like OS Ticket*Administration email servers Microsoft Exchaange Online .*Responsible for the provision of IT infrastructure services including desktop applications,Local and / or Wide area networks*Troubleshooting system and network problems and diagnosing and solving hardware orsoftware faults and determines the cause.*Document network/system problems and resolution for future reference.

Cairo

*Install , configured, and managed Active Directory, FileServer, DHCP, DNS, Backup, and GPO.*Maintaining and administrating Firewall MS Forefront (TMG)*Planning and performing Backup Strategy and Disaster Recovery,operation, Patching servers and desktops with latest updates and RiskManagement plan and Manage Licensing.*Install and troubleshoot CCTV System*Websites Hosting Management*Evaluate and/or recommend purchases of computers, networkhardware, peripheral equipment, and software*Installing, configuring, administrating client operating systemenvironments Windows , Linux*Installed, configured multiple applications*Troubleshoot end-user problems like operating system, networkconnectivity, hardware, software, maintenance, and repair.*Troubleshoot and Design Passive and Active Network infrastructure*Imaging and Reimaging high profile users’ desktops and laptop supportUsing Ghosting software.