South India - Regional Head - Supply chain Management

Managing end to end Various FCs / Warehouses in Delhi, Rajasthan, Haryana and J&K States

Managing end to end Delhi, Rajasthan and J&K State FCs

 Managing end to end ground operation of Long haul movement in Market Place & contracted business model for Delhi NCR & UP cluster. Managing Loading & Unloading operations of contracted and Market Place trucks at Customer locations. Reduction of Loading & Unloading TAT to increase Truck utilization. Managing Activation Hub and POD collection centre operations. Resolving disputes on grounds for FO/Driver and Customer.Undertake key strategic initiatives towards betterment of overall operations processes

 Managing end to end Logistic operation – Manage the day-to-day performance of order fulfilment in fulfilling a customer order by implement best practices, returns & 3 PL logistic partner various reconciliation. Freight Reconciliation of various Logistics partners. Fulfilment center processing invoice reconciliation by using various statistical techniques. P&L monthly review and a monthly report to lower spending – Closing dispute of all courier bills, within the specified timeline by using various statistical techniques with in SLA. In transit damage, Delayed shipments & lost recovery from various logistic partners. COD Reconciliation with in SLA & NDC Signed with LP within SLA Monthly Closure. Responsible for logistic & service provider partners payment. Ensure monthly review meeting with logistic partners for their performance. Introduced efficient ways of logistic management, transport network and customer services that led to next level growth and making them proficient from delivery to after sales servicing. Encouraging creation of innovative business models within department, ability to track information methodically and analyse data for effective decision making and implementation in areas of supply chain. Led and build operational structure in a start-up environment by introducing efficient processes, SLAs, KPIs.

Led City Operations - Day-to-day fulfilment operations of ecommerce, including first mile, warehousing, Inventory, packaging, order management, dispatch, last mile & services.Part of core Supply Chain team of GrabOnRent; managed the supply chain function of GrabOnRent business for Delhi NCR region.Supply Chain P&L – Delivered cost breakthroughs via SC network redesign, shipping strategy & Productivity.

Logistic Operation:Managing End to end Logistic OperationMonitoring the operational cost up to optimum utilization levelEffectively utilize data when analysing issues and problem solving.Develop and promote a team environment, Project work as required.Identify gaps, develop and implement solutions to drive Performance ImprovementPlanning and Driving Cost Savings policies across the Supply Organization for achieving the Budgeted numbers.Fulfillment Operation:Leading centralized Order processing operations, Vendor management.Metrics management and re-mapping metrics basis past performance and trend, to improve overall efficiency and indirectly increase business.Manage reports/dashboards related to team metrics and analysis of the same for performance monitoring and improvement.Ensuring optimum utilization of resources, monitoring team performance, providing feedback, doing appraisals.

 Setup the complete Warehouse, Logistic Operation & First Mile with SOPs from various merchant at 3 Locations across India at optimum costs from end to end. Efficient managing the day-to-day fulfilment operations of ecommerce, Order fulfilment including warehousing, inventory management, quality check, packaging, order management, despatch, receiving, long haul movement, distribution & logistic management. Leading centralized Procurement operations, Vendor management and First mile operations of Supply Chain Assessing the performance of the Merchants based on various criteria such as Fulfilment rate, Cancellation rate, quality improvement rate & timely delivery  Analysis of existing distribution network in terms of optimization of routes, utilization & reach times, vehicle types in respect of technical organizational aspects. Product refurbishment/QC setup’s across all Mother warehouses to resolve customer complaints and to reduce damaged inventory.  Setup the complete RTV process to minimize the loss of the company Closing dispute of all courier bills, within the specified timeline by using various statistical techniques with in SLA. Managing Entire Pan India Warehouse Inventory. Stock Control & physical verification; warehousing, ensuring structures are in place to monitor the flow of goods and materials.  Implemented FSN analysis, ABC analysis and other quantitative analysis for analysing the inflow and outflow of goods & established KPIs for inventory management in warehouse operations. Standardize the packaging & reduced the packaging cost the contract negotiation & standardization. Managing warehouse strategies, budgets, volume forecasts, and vendor Relationships.Planning, budgeting and monitoring all requirements & Numbers, packaging material expenses & team expenses.Review, analyze and plan the operating volumes, resource & Capacity utilization So as to implement measures and means to enhance levels of performance.

Responsible for sales.Provide the service to the customer, Promote the sales.Successfully worked in market according to the policy of the organization.

Responsible for sales.Provide the service to the customer, Promote the sales.Successfully worked in market according to the policy of the organization.