Amy Carter Email & Phone Number

Texas, United States

Dallas, Texas, United States

Senior Leadership role, managing procurement of IT and OT solutions for deployment in various SMB customer environments. Support sales operations and revenue goals by collaborating across the organization on RFIs/RFPs, Quotes/Bids, and technologies for spec purposes. Navigate complex contract negotiations to establish strategic non-disclosure agreements (NDAs) and exclusivity agreements.🔹 Manage client budgets ranging up to $150k, negotiating with vendors and suppliers like Dell, Lenovo, Techdata & others on hardware/software costs🔹 Lead out an average of 50 working quotes, proposals, and contracts at any given time; handled $7MM worth of sales over the last 12 months 🔹 Replenish and distribute a $100k+ hardware inventory for quick spec and fulfillment to a book of 163 clients🔹 Advise an integrated team of 6 technical account managers, sales team members, and accounting assistants; collaborate and advise a team of 17 technical and system engineers, and help desk support team members 🔹 Defined purchasing processes and systems to procure Operational Technology solutions, including Sonicwall, Sophos, Fortinet, Meraki, Ruckus, Baracuda, Microsoft, Fortinet, Salesforce, and CustomerIQ;- Researched and expanded vendor network, leveraging options to create a double-digit margin increase in sales🔹 Maintain a book of customer software licenses and manage the annual renewals/purchase orders for 1000+ users across dozens of properties🔹 Introduced an efficient, cost-effective inventory tracking system and streamlined storage enabling faster, more accurate quoting;- Reduced duplicate purchases of common hardware by over 50%;- Sold unused hardware, generating “revenue”

Managed a book of end-to-end IT/OT design and deployment projects worth $1.5MM, annually, overseeing a team of 8 field engineers responsible for materials management (survey, installation and maintenance). Managed the development of project plans, budgets, timelines, expenses and all reporting/documentation.🔹 Managed up to 30 projects in various stages at any given time🔹 Researched and implemented/deployed a mobile expense tracking application that saved the company tens-of-thousands of dollars in reimbursements🔹 Expanded vendor technology expertise across the field engineering team and increased business with new product revenues by 35%

Strategized and managed all office and administrative operations supporting growth and management for a startup tech consulting and deployment organization.🔹 Developed, implemented, and improved foundational systems for filing, purchasing, travel, reimbursement recording, and processes for invoicing, enabling scalability and growth for the startup with ZERO months of losses 🔹 Supported the organization’s 6 executives and 25 employees🔹 Led investigations and resolved a major discrepancy in out of state sales tax discovered during an audit