Amy D. Email & Phone Number

San Carlos, California, United States

- Collaborating with key stakeholders to deliver a pragmatic and engaging training program that drives sales growth, excellence, and achievement by program participants- Working with curriculum designers and Subject Matter Experts to develop and deploy in-house courses, programs, and resources, across multiple learning modalities- Collaborating with HR on recruiting program participants, and onboarding them to Check Point- Engaging with Geo Leaders in Sales and Security Engineering to identify timing and location for each cohort of program participants- Organizing training schedule for the entire program and communicating regularly with all stakeholders and participants to ensure participation- Constant check-in with program participants throughout their learning journey to make sure their experience is aligned with program goals- Acting as a mentor and coach to participants to help them assimilate to the program and the company- Assessing participants’ knowledge at key program milestones to ensure learning outcomes are achieved and necessary skills are acquired- Building and executing post-graduation evaluations over time to assess program effectiveness and identify opportunities for improvement

Palo Alto, California, United States

- Supported 200+ employees for Branch Metrics in the Americas (Sales, Technical Support, Professional Services, Finance, Legal, People).- Partnered with managers up to the VP level to provide support for the Americas as well as overall initiatives for global teams.- Worked closely with leaders to implement processes to support the growth of the business, through engagement surveys, performance management, succession planning, and compensation cycles.- Preemptively anticipated and addressed the needs, critical issues and risks for supported business units- Engaged with employees and leaders to understand and act on feedback and continually strengthen the company culture- Assessed team and manager development needs and work with leaders to implement solutions.

- Supported 200+ employees for Udemy Business in the Americas (Customer Success, Marketing, Revenue Operations).- Partnered with managers up to VP level to provide full-cycle support, and executed people initiatives.- Provided guidance to leaders in the areas of feedback, performance management, employee relations, and change management.- Partnered with leaders to develop and implement processes to support the strategic growth of the business.- Acted as the first point of contact for employee concerns, responded to inquiries regarding the organization's processes, policies, and procedures.

San Carlos, Ca

- Supported 400+ employees for Sales and Professional Services. Also previously supported Marketing, Technical Services, R&D, and MIS. Worked with VP's, Head Of's, Regional Directors, Area Managers, and individual contributors.- Partnered with managers to advise and guide decisions including but not limited to: succession planning, identification and mitigation of potential attrition, performance related issues.- Investigated and resolved employee relations issues, worked closely with managers to provide guidance and advice.- Acted as the first point of contact for employee concerns, responded to inquiries regarding the organization’s processes, policies, and procedures.- Conducted employee 1x1’s and exit interviews, and analyzes findings for management.- Managed all immigration processes.- Assisted with special projects such as organizing team events, holiday event planning, etc.

- Provided HR support to over 100+ employees in headquarters, directly supporting VPs- Working with unit leadership to understand and address focus areas for employee engagement, as well as setting up and managing employee connect events- Coaching and supporting managers on policies and compliance issues- Responding to various employee queries regarding leave, benefits, immigration, etc.- Lead HRIS for ADP HRB- Defining and improving staffing and recruiting processes- Managing entire recruiting life cycle, from req approval to sourcing candidates, interviewing, and offer extension, etc- Facilitating the new hire orientation and on-boarding processes- Liaisoning with outside recruiters and agencies

Provided support to over 900+ employees in the Manufacturing Unit in the US, ranging from software engineers to senior level managers. My responsibilities included:- Working with unit leadership to understand and address focus areas for employeeengagement, as well as setting up and managing employee connect events- Coaching and supporting managers on policies and compliance issues- Responding to various employee queries regarding leave, benefits, immigration, etc.- Conducting work place investigations for employee relation issuesAs Lead for Employee Assimilation for Infosys North America, I managed the on-boarding process for all employees throughout the U.S. My main responsibilities included:- Creating and streamlining the on-boarding process for new employees pre- and post-joining for a significantly high number of hires- Ensuring all the joining formalities and paperwork are completed- Conducting new hire orientation sessions, covering systems, processes, benefits and important policies- Point of escalation for all issues during their first month

Bachelor'S, Anthropology

Education record