Amy Downs Email & Phone Number

New product development for imaging software from design thru implementation using innovative solutions to simplify and enhance veterinary image capture workflows.

-Navigating Data Exchange Tech Partner & Customer needs-Collaborating with key stakeholders -Owning Epics, Features, User stories using Scrum-Roadmap planning and prioritization-Partnering with Architects, UX design, and Principal Analysts

-Maintained Product Ownership to deliver operational readiness for an enterprise wide adoption of multi-factorial authentication -Drove analysis and business process to understand customer website and online experience-Met regularly with Architects and Principal Analysts to understand integrated systems -Hosted sessions with business to understand key problem areas

-Backlog managent of 4 teams-Multiple Stakeholder priority management -Managing daily incidences into the backlogs -Utilizing ServiceNow and Rally to manage work items

Fostering relationships with business partners to gather requirements for web application enhancements, maintenance, and support. - Ability to complete end to end project work and work across teams to ensure projected results and delivery goals are met. - Experience with Agile Methodologies; including Scrum and Kan Ban.- Relationship building with Product Owner in backlog refinement and prioritizing work.- Key understanding of Epics, Features, User Stories, and scrum ceremonies. - Experience in working with UX Designers and Software Engineers. - Understanding of Test Automation and experience with manual functional user testing. - Professional communication skills to strengthen and foster cross-business initiatives.- Inquisitive and Analytical skills to elicit requirements. - Ability to accurately interview stakeholders and ask the right questions. - Experience with Rough Orders of Magnitude to estimate and size systems work (ROMs). - Ability to communicate and understand business value. - Knowledge basis of test environments, test data, and IT production releases. - Base knowledge of IT security, security scans/vulnerabilities/and security remediation.

Processing and managing Long Term Disability claims for group insurance.Establishing working relationships with employers and employees.Understand group Long Term Disability policies and application of policies to effectively handle claims.

Responsible for managing and building small business and consumer wireless sales.Responsible for extensive product knowledge in mobile phones, tablets, and e-readers.Promoted all products and services to small business and consumer clients.

Bachelor Of Arts (B.A.), International Studies

Bachelor Of Arts (B.A.), French Studies