Amy Ferry Email & Phone Number

Goodlettsville, Tennessee

Goodlettsville, Tennessee, United States

Led and managed perishable strategic initiatives.

Goodlettsville, Tennessee

Provide strategic leadership for the development of store operations and labor expense execution and management; the business consists of 1545 stores and more than 60K employees. Budget, forecast, manage workforce management, and productive payroll expenses. Align with cross-functional partners on budget and store execution timing. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams… Show more Provide strategic leadership for the development of store operations and labor expense execution and management; the business consists of 1545 stores and more than 60K employees. Budget, forecast, manage workforce management, and productive payroll expenses. Align with cross-functional partners on budget and store execution timing. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams, managing expense costs and store execution timing. Ensure a full continuum of services is created and structured in response to enterprise and store needs. Manage store planning, gatekeeping and reporting of all task allocation, and control store capacity. Design and implement labor efficiency programs to enhance forecasting, scheduling, training and expense management. Manage store labor processes, workflow and productivity. - Direct oversight for labor and capacity for a productive payroll expense line of $1.2B. - Oversight and implementation of process improvements which drove over $12M in annual savings- Function as the total productive payroll store expense leader. - Built the foundation for the management restructure that ended in a chain wide launch.- Labor efficiency improvement which drove over $10M in annualized savings. Show less

Petsmart

Accountable for implementation, administration, and project management for store operations labor and process improvement projects; aligning with 3rd party consultant and cross-functional partners on process efficiency strategies; supply chain, real estate, merchandising, marketing, and buying/sourcing teams. Ensure a full list of inefficiencies are identified, business case created, and project management execution. Lead and manage top 3 company strategic initiatives to drive profit… Show more Accountable for implementation, administration, and project management for store operations labor and process improvement projects; aligning with 3rd party consultant and cross-functional partners on process efficiency strategies; supply chain, real estate, merchandising, marketing, and buying/sourcing teams. Ensure a full list of inefficiencies are identified, business case created, and project management execution. Lead and manage top 3 company strategic initiatives to drive profit improvement by streamlining and reducing in store processes. - Direct oversight for labor and capacity strategic initiative which drives $30M in reduced expenses. - Oversight and implementation of process improvements and inefficiencies - Hire 3rd party consultant and manage partnership throughout the project Show less

Accountable for implementation, administration, and management for store operations labor and capacity team; aligning with cross-functional partners on budget and store execution timing. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams, managing expense costs and store execution timing. Ensure a full continuum of services is created and structured in response to enterprise and store… Show more Accountable for implementation, administration, and management for store operations labor and capacity team; aligning with cross-functional partners on budget and store execution timing. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams, managing expense costs and store execution timing. Ensure a full continuum of services is created and structured in response to enterprise and store needs; over 1300 stores and 50,000 associates. Manage store planning, gate keeping and reporting of all task allocation, and control store capacity. Design and implement labor efficiency programs to enhance forecasting, scheduling, training and expense management. Manage store labor processes, workflow and productivity. - Direct oversight for labor and capacity for an expense line of $463M. - Oversight and implementation of process improvements which drove over $12M in annual savings- Function as the Core payroll store expense Manager. - Built the foundation for the management restructure that ended in a chain wide launch.- Built a store capacity data base in order to manage the amount of tasks being requested into the Field. - Control store level allocating, scheduling, re-forecasting, reporting and analyzing of labor hours / dollars. Show less

Phoenix, Arizona Area

Provide strategic and tactical leadership for home office projects and merchandising processes to best support store execution and implantation. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams. Collaborate with partners to gain insights and strategic plans to create a structured and sustainable operational plan to meet the needs of the enterprise. Prepare business plans and… Show more Provide strategic and tactical leadership for home office projects and merchandising processes to best support store execution and implantation. Partner with cross-functional teams in multiple areas of the business; supply chain, real estate, charities, merchandising, marketing, and buying/sourcing teams. Collaborate with partners to gain insights and strategic plans to create a structured and sustainable operational plan to meet the needs of the enterprise. Prepare business plans and procedures; control expenses and build communication materials. - Direct partnership as the operations SME to support business strategies. - Created alignment on setting home office processes that would provide easier execution in stores; new strategy for pricing weekend events.- Store Operations consultant to the cross-functional home office business partners to ensure their projects could be executed at the store level. Show less

Petsmart

Provide strategic and tactical leadership for the development of store and District. Staff, supervise and train 7 managers and 43 personnel; conduct performance appraisals and structure individual improvement plans. Collaborate with a district team to gain insights and train on all aspects of more than 10 stores. Ensure a full continuum of services is created and structured in response to district and store specific needs. Prepare business development plans and procedures; control expenses and… Show more Provide strategic and tactical leadership for the development of store and District. Staff, supervise and train 7 managers and 43 personnel; conduct performance appraisals and structure individual improvement plans. Collaborate with a district team to gain insights and train on all aspects of more than 10 stores. Ensure a full continuum of services is created and structured in response to district and store specific needs. Prepare business development plans and procedures; control expenses and manage operations to meet profit goals. Manage production center processes, workflow and productivity.- Direct oversight for a store which produces $7M in sales annually. - District Development Captain for 2010. This includes training new managers, district succession planning, district IDP process, and external recruiting for all stores in district.- Training Store for new Managers for over 3 Districts. Show less

Responsible for operating a 7.5 million dollar storecovering performance and holding team accountable for resultsOperations of the store which include ordering supplies, making schedules, building maintenance, attendance, and all human resource opportunities

* Awarded the Leadership Trophy twice as a Store General Manager. Responsible for every aspect in the store i.e.; customer service, associate and management performance, hr department, merchandising and presentation, schedules, customer opportunities, and community involvement.

Bachelor'S Degree, Business Management, 4.0

Activities and Societies: Delta Mu Delta Bachelors in Business Management

Lean Six Sigma Green Belt, Process Improvement

Process Improvement and Sustainability