Amy Harrison Email & Phone Number

• Create, submit and manage pricing for all Canadian equipment for approval from manager, once approved, confirm pricing was entered correctly and communicate with employees
• Collect and submit advertising claims for dealers, I have caught all dealers up with their advertising claims and continue to submit in a timely fashion
• Ensure all new dealers are onboarded properly, with the correct forms being uploaded into our system and that the dealers receive the correct discounts and profiles.

- Train new staff on company protocol - take orders, make drinks and close tables- interact with customers in a positive manner to ensure the customer is happy

- process rebate & discount approvals- update pricing of all products- book flights / hotel / car- enter new dealers on to company site- VP's expenses - created a dealer program, as per the VP's instruction, that is given out to new dealers. The program is designed to help the sale managers and dealers grow their business by $50,000 in the first year

Burlington, Ontario

• Discussed the current HR policies in place at the company and developed any required HR policies ensuring full compliance with legislation
• Reported on how to effectively conduct a job analysis and how resulting information can aid in establishing a human resource plan
• Delivered a final presentation to the client on how to implement information resulting from a job analysis

St. Catharines, Ontario

• Conducted an initial interview and job analysis with the client to understand the company’s background and employment needs
• Applied attention to detail in the creation of a job description for the client, used to attract potential employment candidates
• Developed a thorough recruitment plan which included a sample advertisement, an outline of associated costs, recommended advertising channels and an overall timeline as well as a selection plan including potential.

Beamsville

• Conducted an initial meeting with the client to discuss the business and the clients expectations in the designing of a Health and Safety policy
• Researched ‘Working Alone’ policies and expectations for companies with employees who are unaccompanied at work
• Created a ‘Working Alone’ policy statement and provided guidance to the client on how to implement the policy

Niagara, Ontario

• Conducted thorough external analysis of the clients company; collecting information on threats, opportunities and drivers associated with the company to obtain a better understanding of the clients company
• Proceeded to conduct an internal analysis of the company to effectively recommend potential options for the clients continuous improvement
• Submitted a final report to the client that included all analysis and recommendations

• Assisted in training new employees on efficient job practices and habits such as communicating with customers, placing orders and cleaning
• Provided customers with excellent service while in the restaurant as well as on the course to encourage repeat visits
• Organized the restaurant for pending golf tournaments at the clients request to ensure the customers received what they had expected

• Maintained a vacation and sick day schedule for the Human Resource Manager indicating how many remaining days of vacation each employee had
• Managed incoming calls, and visitors, coordinated and arranged for hotel accommodations for international visiting clients when required; ultimately ensuring a first class experience
• Document management and data input of confidential documents into an Access Database, resulting in improved office efficiency

• Prepared the store for upcoming flyers and sales to ensure the customer received the correct information upon entering the store
• Replenished the shelves with the necessary products, ensuring customers were able to find what they needed with ease
• Built shelving units for new products the company received and set up displays around the store to inform customers

Bachelor Of Business Administration (Bba), Human Resources Development

Business Administration, Human Resources