Amy Lyon Email & Phone Number

Kansas City Metropolitan Area

- Develop and implement digital strategy for online platforms- Unify and maintain the organizational branding across social media- Create individual "voices" for each program, while maintaining the overall branding- Analyze social media engagement and create actionable plans based on analysis - Curate and generate new content, including visuals made on Canva- Utilize Smarterqueue to create and execute the social media calendar- Organize campaigns and team permissions with ClickUp- Coordinate with team members and other departments via Slack- Create Workflows via Slack to automate and streamline processes

United States

- Develop and implement digital strategy for online platforms- Unify and maintain the organizational branding across social media- Create individual "voices" for each program, while maintaining the overall branding- Analyze social media engagement and create actionable plans based on analysis - Curate and generate new content, including visuals made on Canva- Utilize Smarterqueue to create and execute the social media calendar- Organize campaigns and team permissions with ClickUp- Coordinate with team members and other departments via Slack- Create Workflows via Slack to automate and streamline processes

- Share my experience, tips, and resources with the WDH network - Create content (ie: blogs & posts) for the Digital Hub website- Act as mentor for members and fellow ambassadors - Empower local and global women in entrepreneurship- Spread the word: It's a free resource!

- Mentor small group of youth from India- Facilitate activities and breakout sessions via zoom- Assist with social media strategy- Create content for activities, website blog, and social media posts- Find additional resources for session topics

Kansas City Metropolitan Area

- Develop and implement digital strategy for online platforms- Unify and maintain the organizational branding across social media - Analyze social media engagement and create actionable plans based on analysis- Curate and generate new content, including visuals using Canva- Utilize Airtable to coordinate with team members and organize projects-Employ Planoly/SmarterQueue to create and execute the social media calendar-Key holder-Order, receive, and stock supplies and products, inventory monthly-Merchandise display areas, highlighting seasonally appropriate products-Assist customers in person/online with general information about the center and the tea room-Custodial/housekeeping duties such as cleaning and stocking-Prepare and serve tea and food-Receive and process customer payments with POS system-Provide customers with product details, describe menu items, and suggest products that might appeal-Weigh, pack, and label loose leaf tea for customers

Leawood, Kansas, United States

-Open and close the store, following proper procedures-Delegate shift duties to associates, rotate as needed-Train new employees on front of store sales, basic replenishment, and cash wrap duties-Assist customers with purchase choices-Process payments from customers-Receive customer complaints and feedback and direct them appropriately-Receive and process new shipments of inventory-Design and reorganize display inventory

Leawood, Kansas, United States

-Train new employees on front of store sales, basic replenishment, and cash wrap duties-Assist customers with purchase choices-Process payments from customers-Receive customer complaints and feedback and direct them appropriately-Receive and process new shipments of inventory-Design and reorganize display inventory

Leawood, Kansas, United States

-Prepare and serve coffee/tea and bake food-Receive and process customer payments with POS system-Set up or restock product displays-Provide customers with product details, describe menu items, and suggest products that might appeal- Responsible for equipment upkeep and in-house maintenance, work orders when necessary- Ensure proper opening and closing procedures are followed-Train new employees on procedures and policies, including cleaning, baking, product stocking, drink making, and selling-Updated and changed the training process for more efficient integration- Responsible for employee engagement and recognition- Order new product and ensure product is adequately stocked- Record and actively reduce waste whenever possible- Create marketing campaigns in store and on social media

Leawood, Kansas, United States

-Prepare and serve coffee/tea and bake food-Receive and process customer payments with POS system-Set up or restock product displays-Provide customers with product details, describe menu items, and suggest products that might appeal- Responsible for equipment upkeep and in-house maintenance, work orders when necessary- Ensure proper opening and closing procedures are followed-Train new employees on procedures and policies, including cleaning, baking, product stocking, drink making, and selling- Responsible for employee engagement and recognition

Leawood, Ks

-Prepare and serve coffee/tea and bake food-Receive and process customer payments with POS system-Set up or restock product displays-Provide customers with product details, describe menu items, and suggest products that might appeal- Responsible for equipment upkeep and in-house maintenance, work orders when necessary- Ensure proper opening and closing procedures are followed

Kansas City, Missouri Area

-Key holder for Centered Spirit and Emilie's French Teas-Assist customers in person and over the phone with general information about the center and the tea room-Event set-up and take down-Custodial/housekeeping duties such as cleaning and stocking-Prepare and serve tea and food-Receive and process customer payments with POS system-Order, receive, and stock supplies and products, inventory as needed-Set up or restock product displays-Provide customers with product details, describe menu items, and suggest products that might appeal-Weigh, pack, and label loose leaf tea for customers-Update and maintain the customer database-Create social media content for increased engagement

Kansas City, Missouri Area

Cross-trained in multiple departments for Legoland Discovery Center and Sea Life Aquarium:Legoland Entertainments-Ride operator for the two rides and the virtual reality pods-Manage the 4D (3D plus special effects) theater-Manage the Master Builder Academy, teaching and facilitating Lego model builds-Receive guest complaints and feedback and directing them appropriately, problem-solving when able-Facilitate higher guest satisfaction through minifigure trading, scavenger hunt prizes, secret build challanges, special giveaways, and seasonal programs such as Brick or Treat, Bricktacular, and Movie Days for Lego Movie 2-Train new experience hosts on opening and closing procedures, and all non-ride entertainments positions including: Master Builder Academy teacher, 4D operator, Miniland tours, Idea Studio greeter, and Mascot handler-Facilitate birthday parties as the Birthday Hero-Facilitate and teach Lego workshops for school groups-Facepainter for special events, like the Ninjago Days eventLegoland/Sea Life Admissions-Manage the admissions line, scanning tickets that were purchased online to ensure a faster, smoother entrance-Enhance the guest experience with entry photos, maintain the props used-Process guest payments and assist with purchase choices-Receive guest complaints and feedback and directing them appropriately, problem-solving when able-Answer guest inquiry for both Legoland and Sea LifeSea Life Education-Manage the Touchpool, where guests are allowed to interact with the animals-Assist aquarist and displays teams when needed-Initiate and facilitate talks about the various types of sea creatures-Receive guest complaints and feedback and directing them appropriately, problem-solving when able

Kansas City, Missouri Area

-Draft and edit program itineraries and research contacts for upcoming programs-Create marketing and event brochures, as well as specialized program packets for each visiting delegate-Draft and finalize proposals for the following year's programming-Attend program meetings and events as an organization representative-Write Thank You notes and letters to professional and homestay hosts-Manage and edit the organization website on SquareSpace, as well as the LinkedIn showcase pages-Create social media posts on programming and events for Facebook, Twitter, Instagram, and LinkedIn-Draft and compile information and photos for the marketing annual report

Fayetteville, Arkansas Area

-Assist client groups with event preparations for anywhere between 50 - 300 people-Key holder and office manager for events outside of normal business hours-Troubleshoot equipment issues during events-Assist clients and caterers as needed-Received client complaints and feedback and direct them appropriately -Open office and event space and test all equipment to be used-Promptly clean and close event spaces-Set up and take down furnishings for each event

Dakar, Senegal, West Africa

-Research assistant-Design questionnaire for research project-Contact multiple schools and institutions to connect with participants-Conduct interviews with foreign students-Analyze questionnaire and interview data-Report analysis with graphed information"Timbuktu Institute operates as a think tank with classic research at the base, the production of operational expertise, an advocacy and sensitization of stakeholders and people of the whole Sahara-Sahel region. It also aims to assist international partners in their actions and projects in Africa. All four axes of its intervention will contribute to this work with a focus on promoting the spirit of tolerance and peaceful coexistence against the development of violent extremism and the promotion of peace, security and stability prerequisite to progress socioeconomic African peoples. The axes include, Prevention of violent extremism, Publication and dissemination of knowledge and heritage, Capacity building and awareness, and Intercultural and inter-religious dialogue." -http://timbuktu-institute.org

Fayetteville, Arkansas Area

-Teach new associates how to perform different job duties according to store regulations-Delegate duties to staff members-Assist customers with purchase choices-Process payments from customers-Receive customer complaints and feedback and direct them appropriately-Receive and process new shipments of inventory-Design and reorganize display inventory -Manage Shoe, Plus, Clearance, and Fitting Room areas

Fayetteville, Arkansas Area

-Work with children 6 weeks to 5 years with various developmental, behavioral, and intellectual challenges-Assist classroom teachers with whole group activities and implementing individualized therapy plans-Aid special education teachers with testing and designing personalized plans-Work in before and after care

Kansas City, Missouri Area

-Assist customers with purchase choices-Process payments from customers-Receive customer complaints and feedback and direct them appropriately-Receive and process new shipments of inventory-Design and reorganize display inventory

Kansas City, Missouri Area

-Senior camp counselor for Barney Goodman Summer Camp for 2nd through 5th graders-Create lesson plans for daily activities according to each week's theme-Supervise special activities, such as science experiments, archery, and swimming lessons-Aid in management of the before and after care programs each day-Special education para for Lego Camp

Kansas City, Missouri Area

-Work with Kindergarten and 1st graders-Develop curriculum for reading and writing skills-Create differentiated lesson plans-Administered placement tests-Attended all Turn the Page events

Kansas City, Missouri Area

-Camp counselor at multiple sites-Coordinate testing center for Accelerated Reader-Progress monitor 60-120 students, Kindergarten - 8th graders-Catalog and level books for the libraries-Create differentiated lesson plans for reading-Small group instruction for students above and below grade level-Create reading goals on Accelerated Reader-Facilitate afternoon extracurriculars-Provide arts and crafts activities -Supervise off campus field trips -Work with ethnically diverse student population

Kansas City, Missouri Area

-Classroom management for Kindergarten - 5th grade-Small group instruction for reading and math-Whole group instruction for science, social studies, and religion-Create differentiated lesson plans with project based learning-Develop curriculum for special education students-Attend professional development-Create and facilitate extracurricular activities including: green team, strategy club, and the school newspaper-Initiate inclusive outdoor activities-Work with ethnically diverse student body

Bachelor Of Arts - Ba, International Relations And Affairs, Graduated Cum Laude

Activities and Societies: Gamma Theta Upsilon (Geography Honors Society), S.P.A.C.E Hogs, Students For Refugees, Anthropology Club.

Study Abroad In Senegal, West Africa, Global Security: Politics And Religious Pluralism, Spring Semester