Ensure tenant satisfaction and seamless operations while serving as the main communication with 50 tenants at the store management and the corporate office level. Work with in-house attorney to document new leases, lease addendums and other legal notices. Work with advertising agency to assist with the marketing activities and special events for the properties. Collect revenues, pursue delinquent payments, approve invoices for accounts payable. Maintain physical operations by conducting property inspections; obtain bids for contract labor and supervise landscaping, building repair and maintenance services; oversee repairs and monitor the completion of contracts. Prepare regular property reports for investor-owners.

Marketed community to prospective residents, maintained physical operation and appearance of property, managed contract labor, pursued delinquent payments and ensured tenant satisfaction by resolving complaints and enforcing residency rules.• Implemented a system for auditing resident files for accuracy and completion. • Translated frequently used forms from English into Spanish. • Prepared budget for 2006 for review by upper management.