Amy Yang Email & Phone Number

United States

• Supervise all accounts receivable activities performed by staff, including resolving all account and payer issues. Escalating any trends/issues to leadership for resolution as needed.
• Review Aged Trial Balance (ATB) report and send out aged inventory projects to AR associates to resolve accounts within HFMA standards.
• Maintain and update all client process user guides to enforce uniform compliance and adherence across team and offshore vendor.
• Conduct daily team huddles and/or… Show more
• Conduct daily team huddles and/or associate roundings to efficiently cover new or evolving training as well as encourage and develop team culture.
• Manage assigned associate’s time management and approval of timecards for payroll processing.

United States

• Communicated directly with payers to resolve medical claim issues; including, but not limited to, follow up on outstanding claims, file technical appeals, resolve payment variances, and ensure timely reimbursements.
• Planned and executed new hire/transfer/onboarding associate training for Accounts Receivable role as assigned by leadership, including organization and update of training material and time management for continued.
• Performed… Show more
• Performed monthly initial review of associate quality audit reviews to ensure process and company adherence according to documented processes and policies.
• Created tip sheets or Standard Operating Procedures (SOP) for uniformed process and adherence across all associates.
• Completed yearly company-wide associate compliance training within a timely manner. Show less

Huntersville, North Carolina

Rocklin, CA

• Work independently and cohesively with a large team to contact facilities in request for injured
• Worked independently and cohesively with a large team to communicate with facilities in request for injured worker’s records in compliance with CA workers’ compensation laws.

Rocklin, CA

• Supervised a 10-member production team to prepare and deliver injured worker’s records to requesting attorneys.
• Maintained company policies and standards of conduct for all subordinates, including coaching as needed with assistance and recommendation from HR and leader.
• Analyzed workflow metrics and reported recommendations to upper management on ROI.
• Established relationships and coordinated with supply vendors for the production line.

Folsom, CA

• Supervised a small team of banquet servers in event service and banquet set-up.
• Handled transactions on cash register and credit card system using Modular Integrated Cash Register Operating Systems (MICROS).
• Attended to customers and vendor requests/needs during banquet events.
• Coordinated with other banquet servers and supervisors to ensure successful events.
• Set-up and serviced events in accordance with event orders, keeping an attention to detail.

Woodland, CA

• Prepared seeds for planting pre-season by cleaning, hand/machine sorting, packaging and organizing packages according to field layouts.
• Observed, collected and recorded field data during active plant growth season.
• Performed management and manual data entry of collected data post season.

Sacramento, CA

• Identified and removed invasive and non-native plant species.
• Eradicated insect and animal infestations using proper methods.
• Cared and tended to native plant species to eliminate overpopulation.

Sacramento, California, United States

• Attended to customers and vendor requests/needs during banquet events.
• Coordinated with other banquet servers and supervisors to ensure successful events.
• Set-up and serviced events in accordance with event orders, keeping an attention to detail.

Bachelor Of Science (B.S.), Biological Scienes

With a concentration in Ecology, Evolution, & Conservation

Associate Of Arts (A.A.), Languages And Literature

Associate Of Arts (A.A.), Liberal Arts