Amy Clark Email & Phone Number

London, England, United Kingdom

Sydney, New South Wales, Australia

Informing and enrolling participants onto the complimentary CareFirst healthcare program on behalf of Medibank Private. Listening to health concerns participants may have and then assigning them to a registered health professional to complete the 6 month program.Awareness and training of the 5 chronic health conditions that the program aimed to focus on, being: chronic health failure, chronic obstructive pulmonary disease, osteoarthritis, type 2 diabetes and cardiovascular… Show more Informing and enrolling participants onto the complimentary CareFirst healthcare program on behalf of Medibank Private. Listening to health concerns participants may have and then assigning them to a registered health professional to complete the 6 month program.Awareness and training of the 5 chronic health conditions that the program aimed to focus on, being: chronic health failure, chronic obstructive pulmonary disease, osteoarthritis, type 2 diabetes and cardiovascular disease.Informing participants of the health benefits of the program and success stories of participants who have completed the program in the past, whilst remaining in line with confidentiality and privacy procedures.Having a sensitive and empathetic approach when dealing with participants sensitive and personal information.Regular multidisciplinary team meetings, giving the chance to interact with health professionals who assist with the program. Show less

Sydney Cbd

Greeting employees and guests, assisting with sign in and coordination of meetings, day passes, deliveries and courier pick-ups. Handling telephone complaints and walk-in complaints, processing and sending information to relevant team. Management of console switchboard telephone, connecting clients to extensions and helping assist with any information.General administration duties such as scanning, filing, laminating, data entry of key cards etc.Handling… Show more Greeting employees and guests, assisting with sign in and coordination of meetings, day passes, deliveries and courier pick-ups. Handling telephone complaints and walk-in complaints, processing and sending information to relevant team. Management of console switchboard telephone, connecting clients to extensions and helping assist with any information.General administration duties such as scanning, filing, laminating, data entry of key cards etc.Handling complaint calls from members of the general public and also walk in complaints. Recoupment of mail outgoings, contacting relevant providers to track shipments and invoices. Assisting employees with room bookings and liaising via email/telephone and preparing rooms prior to meetings. Show less

Sydney, New South Wales, Australia

Creating and managing patients trust accounts using Sydney Local Health District software and excel, ensuring all EFT direct deposits or cash/cheque withdrawals are updated to patients accounts with the appropriate paperwork attached accordingly. High attention to detail in regards to data entry for monetary values, handing out money, patient and staff confidential details and ensuring documents have the appropriate signatures in order to be accepted. Processing staff… Show more Creating and managing patients trust accounts using Sydney Local Health District software and excel, ensuring all EFT direct deposits or cash/cheque withdrawals are updated to patients accounts with the appropriate paperwork attached accordingly. High attention to detail in regards to data entry for monetary values, handing out money, patient and staff confidential details and ensuring documents have the appropriate signatures in order to be accepted. Processing staff reimbursements using a petty cash float, following protocols for accepting reimbursement vouchers and inputting the data onto the system. Continuously keeping a record of the cash flow spreadsheet ensuring it is balanced at the end of each day, updating in and outgoings and preparing documents to raise a request for cash recoupment from the local district finance. Preparing the rehab weekend money in advance for individual patients, liaising with nurses to obtain authoritative signatures and paying accordingly. Interviewing patients in a variety of wards from a young persons unit to the intensive psychiatric care unit, assisting them to complete the appropriate paperwork in order for their health insurers to be contacted, reaching KPI in regards to amount of patients interviewed in one day. Liaising through emails, phone calls and face to face with other health professionals and external governing bodies in order to provide the best and effective service for patients.Regular safe clearance of money and valuables, inputting the data onto the system for the patients account and filing away valuables, completing banking when any cash deposits have been made and cashing in when any cheques have been received. Show less

Ayr, Queensland, Australia

All round manual labour from pre-season preparation such as setting up water irrigation systems, laying plastic and planting seedlings to pruning, picking, packing and preparing to send once fruit is in season. Operating heavy machinery harvesting eggplants, gherkins, capsicums, habanero chilis, pumpkins and sunflowers to ensure all are ready to transport across QLD and NSW. Training new employees on correct procedures for sunflower harvesting and fruit grading.Skills: Ability to carry… Show more All round manual labour from pre-season preparation such as setting up water irrigation systems, laying plastic and planting seedlings to pruning, picking, packing and preparing to send once fruit is in season. Operating heavy machinery harvesting eggplants, gherkins, capsicums, habanero chilis, pumpkins and sunflowers to ensure all are ready to transport across QLD and NSW. Training new employees on correct procedures for sunflower harvesting and fruit grading.Skills: Ability to carry out technically difficult tasks in a high time-pressured environment, to take initiative when solo working and within a team in order to get the best results, high levels of organisation and being able to communicate this across to my farmer and other team members as well as delegating tasks, physically demanding work. Show less

Farnborough, England, United Kingdom

Working one-to-one with clients and teaching group classes to help people to achieve their health and fitness goals. Taking measurements, records and observational data from each client to keep a detailed record of their progress presented in a graph. Creating a personalised and in-depth progressive plan tailored to the client. After each session progress is recorded and the data is entered into this to allow comparison over a period of time.Completing health MOTs with clients… Show more Working one-to-one with clients and teaching group classes to help people to achieve their health and fitness goals. Taking measurements, records and observational data from each client to keep a detailed record of their progress presented in a graph. Creating a personalised and in-depth progressive plan tailored to the client. After each session progress is recorded and the data is entered into this to allow comparison over a period of time.Completing health MOTs with clients that require clinical tests such as blood glucose and blood pressure levels, inputting complex data into an online database to create a report of the clients starting point and progress. Selling and presenting my business and skills as a personal trainer, assisting the clients to select which packages would be most suited to them to purchase. Selling and promoting other health services such as physiotherapy, supplements and promotional packages.Front of house duties included: managing the reception desk, online booking system and client database as well as handling the main telephone switchboard. Welcoming and greeting clients at reception, answering queries regarding membership options, assisting with the purchase of PT sessions face-to-face and over the telephone.Skills: High levels of verbal communication and people-skills, ability to form plans and reports tailored to the client’s requirements, comfortable presenting oneself professionally and confidently, being able to cope with the physical demands of an active role and having strong medical and health knowledge. Show less

Working with a large case load of clients assisting with sourcing appropriate housing, employment, education, social and mental health needs. One-to-one work with clients completing an initial assessment to devise a concise care plan in order to reach their goals, sign lease paperwork and prepare them for move in. Property analysis before, during and after move in, this involved writing and forming move in/out reports, fire safety checklists before uploading onto an online… Show more Working with a large case load of clients assisting with sourcing appropriate housing, employment, education, social and mental health needs. One-to-one work with clients completing an initial assessment to devise a concise care plan in order to reach their goals, sign lease paperwork and prepare them for move in. Property analysis before, during and after move in, this involved writing and forming move in/out reports, fire safety checklists before uploading onto an online system which I managed on a daily basis for the entire office.Managing the large online national rent system - this included tracking and monitoring rent payments, liaising with council’s regarding housing contributions, organising payments for vulnerable clients and continuously checking the rent ledger was up to date and correctly recorded for legal purposes.Writing large, in-depth and detailed individual care plan reports on a monthly basis which included reviewing and setting new goals, tracking mental health and general well being as well as, reviewing and assessing rent payment. These reports were then reviewed and managed by myself via an online system.Draft and send out comprehensive letters to the clients and external agencies in regards housing and issues. Constructing letters on behalf of vulnerable clients, with their consent for important issues. Weekly multi-disciplinary team meetings for feedback and discussions about clients. Liaising with external agencies, healthcare providers and family members, over the phone, face to face or via email to provide the most supportive experience for the client.Recording detailed notes of every interaction with clients and inputting this onto their own online record for monitoring and safeguarding purposes.Assisting and supporting clients to make phone calls or attend meetings with other agencies such as police interviews, court tribunals, council meetings, health appointments etc. Show less

Plymouth, United Kingdom

Working in various food outlets within a team in a busy environment, undertaking a number of tasks such as making and serving hot and cold beverages and food. To ensure quick service keeping a clean environment was extremely important. I mainly work at the Costa Coffee outlet and am a fully trained Barista.

Working in a pair my colleague and I were responsible for leading a team of 15 young people aged 15-17 through a four week programme run by the government called NCS. The program is broken up into stages whereby the first two weeks are residential away from their homes in which I was able to pass on my knowledge about independent living, cooking and organisation to the young people. The aim of the last two weeks of the program were to find a social action project for the young people to… Show more Working in a pair my colleague and I were responsible for leading a team of 15 young people aged 15-17 through a four week programme run by the government called NCS. The program is broken up into stages whereby the first two weeks are residential away from their homes in which I was able to pass on my knowledge about independent living, cooking and organisation to the young people. The aim of the last two weeks of the program were to find a social action project for the young people to complete. My team chose to renovate the Sea Cadets station in their local town. I helped them manage their time and plan their project and also plan and budget for what equipment they would need. The project was a complete success, the Sea Cadets station was completely renovated and as a team we managed to raise over £300 to make this possible. This role was very rewarding as I was able to see the changes this project made in the young people over just four weeks. They are now confident, able, independent, young adults ready to face any obstacles they may cross in the future. Show less

Reading, United Kingdom

Working within the adult mental health community team meant that I was in charge of various self-help groups and also worked 1:1 with clients. The aim of my role was to enable patients with mental health conditions to engage with their community. I gained a vast amount of skills through this experience that I believe are applicable to all areas of life. I also had the opportunity to attend a range of training courses while on placement that I am able to provide a list of with certificates. I… Show more Working within the adult mental health community team meant that I was in charge of various self-help groups and also worked 1:1 with clients. The aim of my role was to enable patients with mental health conditions to engage with their community. I gained a vast amount of skills through this experience that I believe are applicable to all areas of life. I also had the opportunity to attend a range of training courses while on placement that I am able to provide a list of with certificates. I often completed 1:1 assessments with service users (recovery stars, wellness recovery action plan) which lead to 1:1 appointments with clients involving desensitisation therapy, goal-setting and anxiety training.I worked within a multi-disciplinary team in which I was able to shadow many health professionals in their roles such as working with mental health nurses, advanced mental health practitioners, psychologists, psychotherapists, those involved with the criminal justice system, the Shaw Trust. I had the opportunity to complete a range of training courses such as mental health first aid, child and vulnerable adult protection, breakaway training, borderline personality course, challenging behaviour etc.I also had the opportunity to work within the Early Intervention into Psychosis Team (EIP) in which I was able to have a small caseload of clients that I personally worked with towards their goals. I also lead community groups alone and as a team with up to 15 clients per group. A big achievement for me whilst on placement was the organisation of a timetable for Mental Health Awareness Week 2014, for which I successfully timetabled a number of activities and classes for service users, the public and staff. Show less

Msc Adult Nursing

Bachelor Of Science (B.Sc.), Psychology, Upper Second Class (68%) With Honours

Activities and Societies: Sexpression: A teaching society that attends schools to educate children and teenagers about topical issues such.

A Level, German, Sociology, Psychology

Activities and Societies: ABC Italian Involved in the college's volunteering scheme by volunteering weekly at a local primary school where.