Amy Cooper Email & Phone Number

London, Gb

London Area, United Kingdom

As a Senior Delivery Manager at Journey EMEA, I lead complex digital projects, ensuring they align with client objectives and are delivered on time and within budget. Leveraging deep subject-matter expertise, I make strategic decisions to drive processes, optimise project workflows, and enhance team collaboration. I mentor project teams, fostering growth and excellence in project management practices. By staying abreast of industry trends and emerging technologies, I contribute to Journey's… Show more As a Senior Delivery Manager at Journey EMEA, I lead complex digital projects, ensuring they align with client objectives and are delivered on time and within budget. Leveraging deep subject-matter expertise, I make strategic decisions to drive processes, optimise project workflows, and enhance team collaboration. I mentor project teams, fostering growth and excellence in project management practices. By staying abreast of industry trends and emerging technologies, I contribute to Journey's strategic objectives and business expansion, consistently delivering projects that client expectations and offer top notch client experience. Show less

Auckland, New Zealand

As the General Manager at NetPotential, I lead strategic initiatives to ensure cost-effective operations, improve management systems, and maintain legal compliance. In my role, I oversee financial responsibilities, ensuring accurate accounts and financial records, timely tax obligations, and efficient budget management. I actively contribute to HR functions, leading recruitment efforts, fostering a positive company culture, and implementing health and safety policies. With a keen focus on… Show more As the General Manager at NetPotential, I lead strategic initiatives to ensure cost-effective operations, improve management systems, and maintain legal compliance. In my role, I oversee financial responsibilities, ensuring accurate accounts and financial records, timely tax obligations, and efficient budget management. I actively contribute to HR functions, leading recruitment efforts, fostering a positive company culture, and implementing health and safety policies. With a keen focus on customer care, I serve as a key account manager, addressing client support escalations and continuously enhancing customer satisfaction. Additionally, I collaborate with the Director to formulate strategic objectives, review organisational effectiveness, and implement business improvement projects. I possess key competencies in leadership, ethical practice, business acumen, relationship management, and critical evaluation. Show less

As a seasoned Project Manager at NetPotential, my role involved overseeing the end-to-end management of multiple web development projects, ensuring they are delivered with excellence, within budget, and on time. Collaborating closely with the internal team and external stakeholders, I defined project scope, goals, and deliverables, ensuring alignment with business objectives. I excel in managing developers and external resources, creating timelines, and tracking project progress to maintain… Show more As a seasoned Project Manager at NetPotential, my role involved overseeing the end-to-end management of multiple web development projects, ensuring they are delivered with excellence, within budget, and on time. Collaborating closely with the internal team and external stakeholders, I defined project scope, goals, and deliverables, ensuring alignment with business objectives. I excel in managing developers and external resources, creating timelines, and tracking project progress to maintain efficiency and meet deadlines. My effective communication skills keep clients informed proactively. I am adept at gathering information for project estimates, monitoring time against tasks, and recommending budget changes when necessary. I proactively managed changes in project scope, troubleshoot problem areas, and ensure client expectations are met through clear and consistent communication. With a focus on leadership, business acumen and client-centricity, I foster a collaborative environment and implement best practices for project execution and management. My ability to manage risks, make timely decisions, and conduct thorough project debriefs contributes to the success and continuous improvement of project management systems. Show less

At YMCA North, I oversaw the operations of multiple out-of-school care programmes over three sites in Auckland. This role encompassed comprehensive programme planning, budget management, and the achievement of key performance indicators (KPIs). I was responsible for team management, including staff rostering, recruitment for expanding teams and team development and training. Cultivating positive relationships with both staff and customers, I prioritised timely and effective problem-solving… Show more At YMCA North, I oversaw the operations of multiple out-of-school care programmes over three sites in Auckland. This role encompassed comprehensive programme planning, budget management, and the achievement of key performance indicators (KPIs). I was responsible for team management, including staff rostering, recruitment for expanding teams and team development and training. Cultivating positive relationships with both staff and customers, I prioritised timely and effective problem-solving. Ensuring compliance with YMCA's policies, Ministry of Social Development standards, and requirements across various programs was a critical aspect of my role. Additionally, I handled monthly target reporting and collaboration with safeguarding initiatives and external organisations such as Oranga Tamariki. Show less