Amy Gray Email & Phone Number

Fishers, In, Us

Indianapolis, Indiana Area

•Processed print orders by communicating with customers and production team while following through with job completion, delivery, and billing.•Provided creative assistance with design work using Adobe Creative Cloud and ensuring all artwork is approved and print ready.•Maintained relationships with current customers and connected with new customers via website, phone, and walk-ins.•Educated customers of our printing capabilities. Offered recommendations for the type of stock, size, and best value.•Managed phone lines, maintained bookkeeping, worked with vendors, and any other administrative duties.

Indianapolis, Indiana Area

Supported the sales team with any administrative or research needs giving them more time to focus on sales. Managed Salesforce.com with imports, exports, and reporting. Insured the necessary sales and marketing tools were available and communicated through the team. Researched companies and contacts based on territories using Zoominfo, Jigsaw, LinkedIn, and Google. Negotiated necessary contracts to have full access to contact information. Trained new sales team members on MOBI services and Salesforce.com. Coordinated lunches and meetings for the sales team with prospects on and off site.

Introduced local newspaper to new demographic through aggressive cold calling, persistent follow-up, and relationship focused account management. Educated potential clients how print advertising will help promote their products or services in the most effective way possible.

Supervised, delegated, and trained 6 employees engaged in sales, inventory control, reconciling cash receipts, and in providing excellent customer service. Excelled at providing professional customer service by responding to customer inquiries, handling complaints, and overall customer satisfaction. Maintained all management procedures including opening, closing and financial transactions. Demonstrated multitasking skills with employee needs and customer questions while completing necessary tasks. Prioritized daily and weekly procedures of counting drawers, bank deposits, checking e-mails, inventory processes, printing reports, and creating daily checklists.

Communicated with clients to determine destination, mode of transportation, travel dates, financial considerations, and accommodations required. Researched and consulted with airlines, hotels, and cruise lines to coordinate travel that meets the client’s requirements. Assisted with proper preparation of all required travel documents.

Bs, Marketing

A.S., Business Administration