Amy Ferguson Email & Phone Number

Charlotte, NC, US

Pineville, North Carolina, United States

Administrative Assistant to the HVAC/Mechanical Department in a commercial construction environment.

Charlotte, North Carolina, United States

• Product placement analyst responsible for providing recommendations to maximize inventory efficiency in theface of massive territory sales growth and large-scale backorders; ordering new inventory when needed tosustain.
• Provide forecasting recommendations to submit to the corporation on projected new business targets andpercentages given by sales management
• High level overseeing previous projects (conduit to customer service for the territory, manager of systematicinventory issues, shipping errors, cycle counts, rationalizations, recalls, damages)
• Oversaw the 2023 Corporate Audit for the territory
• Working with many different departments (customers, customer service, asset management, inventory control,sales management and sales representatives in the field) to maintain balance in day-to-day operations
• Responsible for creating territory-wide communications of a diplomatic nature on all inventory issues

• Manages system variances between primary systems, balancing corporate asset books with territory asset logsfor millions of dollars in instruments and implants
• Oversees and mitigates general compliance charges to the territory by following corporate policies regardingexpired, recalled, rationalized, damaged inventory
• Head the territory audit team as it grows; managing random samplings, cycle counts and corporate audits, inaddition to carrying out territory-focused audits
• Oversees billing inventory issues, working closely with the customer service team for accurate ERP billings
• Provide recommendations for inefficient inventory, returning low-hanging fruit inventory outlined by corporateto improve territory performance by minimizing total inventory dollars on hand and reallocating.
• Working toward asset management for the territory—placing new placement allocation submissions to thecorporate asset management team for approval for new business opportunities in the territory, using internalsystems.

Charlotte, North Carolina Area

• Oversees the expiration restock/return process for the entire distributorship with the goal to obtain zero dollarsin compliance fees
• Responsible for hitting specific inventory targets for multiple metrics, maintaining tier 1 status
• Audits sales representatives/teams in the field regularly to ensure inventory is up-to-date and accurate
• Handles all billing inventory discrepancies
• Serves as a resource and problem solver for anything inventory related, maintaining a strong workingrelationship with the corporate office

Charlotte, North Carolina, United States

• Accurately and efficiently track orthopedic implants and instruments, making corrections to distributionprocesses when necessary
• Effectively clean up complications and streamline inventory processes in the wake of major backorders
• Coordinate inventory with Sales Representatives in the field to accurately record and track inventory
• Communicate with other territories across the country to coordinate corporate and borrowed inventory

Charlotte, North Carolina Area

• Provided quality patient care and interaction
• Interacted with clients, providing informative recommendations that promoted our products while alsoproviding preventative education and doctor-based recommendations for healthy patients
• Serving as a helpful resource for other staff members in exam rooms and other areas of the hospital byproviding staff training and performing technical tasks including but not limited to venipuncture, intravenous.

Charlotte, North Carolina Area

• Manage inventory for the hospital, including but not limited to surgical and medical supplies and pharmaceutical products, maintaining compliance with OSHA and the FDA
• Reviews sales order and sales history to determine amount of inventory needed to fulfill orders as desired
• Responsible for keeping supplies and products in stock to be fully operational, while simultaneously maintaining the lowest possible overstock
• Responsible for monitoring the performance of transactions and implementing processes to eliminate errors and maximize efficiency
• Required to monitor spending and markup on products and services, assessing employee discounts, finalizing invoices for employees and clients, receiving and inputting invoices from suppliers
• Implementation of inventory systems within a new paperless environment

Charlotte, North Carolina Area

• Quote MetLife home and automobile insurance as it fit the customers’ needs
• Handle inbound calls and provide quality customer service

Charlotte, North Carolina Area

• Provided financial services and advice to members on their accounts including opening accounts and loan advancing
• Dispensed helpful information regarding credit union services to best benefit the member
• Promoted positive financial practices and responsibility
• Serviced delinquent accounts (negative checking accounts, share below) and had adequate and timelycommunication as deemed by law in collection efforts
• Provided risk and asset management to member accounts