Amy Walker Email & Phone Number

United States

- Orchestrated successful migrations to new Learning Management Systems (LMS), bolstering user adoption and satisfaction.-Designed and implemented tailored learning courses, ensuring seamless client onboarding and satisfaction by meeting diverse client needs effectively.-Maintained a flawless track record of on-time project delivery by efficiently managing client launches and addressing issues promptly.-Cultivated strong, trust-based relationships with clients, providing strategic guidance to enhance loyalty and retention.-Spearheaded initiatives resulting in significant cost savings, enhancing efficiency and reducing overhead costs.-Enhanced service scalability and operational efficiency by implementing streamlined project management processes.

-Directed and executed three ERP migrations, ensuring seamless transitions with minimal business disruption.-Managed 75+ IT projects and site events, including upgrades and installations, delivering projects on time and within budget.-Enhanced user proficiency by 75% through effective technical instruction via classroom sessions, webinars, and workshops, boosting productivity and satisfaction.-Conducted training sessions and streamlined onboarding processes using SuccessFactors platform, facilitating efficient new employee onboarding and system familiarization.-Orchestrated onboarding for new internal clients and system upgrades, collaborating with cross-functional teams to ensure successful implementation and user adoption.

Clifton, New Jersey, United States

-Led a successful 2-year SAP S/4 HANA migration project, ensuring seamless implementation and user adoption of the new system.-Managed site aspects, including Role Mapping, Site Coordination, and End User Training, ensuring all stakeholders were prepared for the transition.-Achieved a 30% reduction in incidents by implementing proactive risk assessment and mitigation strategies, facilitating a smooth transition to the new system.-Optimized onboarding processes, resulting in a 20% reduction in user transition time and increased user satisfaction.-Developed and maintained comprehensive project schedules and updates, fostering transparency and effective communication throughout the project lifecycle.