Amy Burkhardt Email & Phone Number

Powell, Tn, Us

United States

As a key contributor to strategic project execution and customer engagement initiatives, I work closely with the Program Manager to enhance satisfaction and drive long-term retention for key accounts. By collaborating with the Program Manager, I ensure seamless execution of projects while fostering high-impact client engagement. I act as the primary liaison between account teams and senior leadership, facilitating clear communication to align with client objectives and resolve challenges efficiently.Taking a proactive approach, I identify potential obstacles and partner with cross-functional teams to implement timely, customer-centric solutions. I collaborate with HR to develop and execute robust onboarding and training programs, empowering new team members to succeed from the outset. My commitment to professional growth extends to leading performance evaluations, where I provide actionable feedback to cultivate a skilled and motivated team.I streamline account operations by optimizing workflows, enhancing systems, and refining procedures to better meet customer requirements. With a focus on financial accountability, I manage budgets, conduct forecasting, and monitor financial performance to consistently achieve and exceed targets. By advocating for client priorities across departments, I ensure cohesive support for their goals. Dedicated to excellence, I uphold the company’s values, promoting a culture of integrity, innovation, and teamwork.

Knoxville, Tennessee, United States

Knoxville, Tennessee, United States

In this role, I ensured accurate financial operations by managing cash handling processes and overseeing transactions to maintain integrity and efficiency at the point of sale. I handled bank deposit preparations with precision, adhering to stringent financial protocols to safeguard funds.I led district-wide training initiatives, mentoring new team members to build their expertise and ensure seamless operations across multiple Kenjo locations. My organizational skills played a vital role in streamlining administrative tasks and managing documentation, enabling efficient daily operations and supporting management objectives.Dedicated to enhancing the customer experience, I resolved inquiries with professionalism, maintained high standards in food preparation, and fostered a welcoming atmosphere for patrons. Additionally, I enhanced store presentation by effectively managing inventory and replenishing merchandise to meet customer needs and elevate satisfaction.

Knoxville, Tennessee Area

Throughout my career, I have developed a strong foundation in managing operations, training initiatives, and organizational systems. In my role as a Property Technician, I was responsible for safeguarding seized property, ensuring meticulous chain-of-custody documentation, and maintaining secure storage practices. This position also required efficient handling of reports, precise data entry, and delivering excellent service to the public, all of which supported the department's operational goals.In the Programs Division, I oversaw volunteer scheduling and training, ensuring that inmate programs were well-organized and effectively documented. Transitioning to a Records Management Administrator role, I led the rollout of a new electronic report-writing system, conducting comprehensive training sessions and establishing a quality control framework that improved the accuracy and reliability of departmental data.As a Quality Control Coordinator, I worked on refining the reporting system, customizing it to better suit the department's unique requirements and optimizing its overall functionality. My career progression from Records Clerk to Support Services Technician allowed me to take on increasingly complex responsibilities, including conducting background checks, facilitating communication between officers, and addressing public inquiries, all while delivering enhanced administrative support to drive efficiency.

Bachelor Of Business Administration - Bba, Business Administration And Management, General

Associate Of Science - As, Business Administration And Management, General