Amy Grube Email & Phone Number

Remote

-Interface with business stakeholders and technical teams to define, gather, and document business processes and needs for creating detailed functional specifications-Lead User Acceptance Testing for new and improved features before deployment into production-Support eCommerce Product Manager on the development and execution of our digital product strategy.

Windham, NH

-Assisted special education students with relevant coursework. -Behavior management.-Time and organization management.

Andover, MA

• Managed online launch of multiple product lines resulting in a 20% increase in revenue.
• Drove launch of eCommerce channel for India resulting in incremental sales growth of $1.3M.
• Managed online catalog of 2,000 medical supply and equipment products.
• Developed business requirements for the creation of a new SAP Hybris eCommerce platform.
• Optimized product search competencies using Adobe Omniture to improve customer experience.

Andover, MA

• Provided customer support including order management, new customer accounts, and resolution of customer issues.
• Developed, managed and nurtured relationships to promote customer acceptance and use of the Philips eStore.
• Worked with key customers to identify technology and content needs, then translated needs into improvements.

Andover, MA

• Developed and implemented new corporate advertising program across Philips Healthcare.
• Managed relationships with media, creative, and advertising agencies.
• Managed $1M centralized advertising budget.

Andover, Massachusetts, United States

• Coordinated the design and print production of pre-sales communications literature.
• Executed record filing system to improve document organization and management.
• Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructions.

Andover, MA

• Efficiently processed incoming orders for medical supply product lines.
• Performed administrative duties including calendar management and travel arrangements.
• Created detailed expense reports and requests for capital expenditures.

Hampton, NH

• Supported major annual fundraising event and all aspects of non-profit public relations.
• Rolled out benefits package to new employees and prepared documents for enrolling in insurance coverage.
• Administrative support.