Amy Grube Email & Phone Number

Remote

-Interface with business stakeholders and technical teams to define, gather, and document business processes and needs for creating detailed functional specifications-Lead User Acceptance Testing for new and improved features before deployment into production-Support eCommerce Product Manager on the development and execution of our digital product strategy and roadmap-Ensure successful implementation and delivery of developed features across SAP Hybris storefronts-Develop documentation and training support (web manuals, reference guides, instructions for use, etc.)-Subject matter expert regarding SAP Hybris website features and functionality

Windham, Nh

-Assisted special education students with relevant coursework. -Behavior management.-Time and organization management.

Andover, Ma

•Managed online launch of multiple product lines resulting in a 20% increase in revenue.•Drove launch of eCommerce channel for India resulting in incremental sales growth of $1.3M. •Managed online catalog of 2,000 medical supply and equipment products.•Developed business requirements for the creation of a new SAP Hybris eCommerce platform.•Optimized product search competencies using Adobe Omniture to improve customer experience.

Andover, Ma

•Provided customer support including order management, new customer accounts, and resolution of customer issues.•Developed, managed and nurtured relationships to promote customer acceptance and use of the Philips eStore.•Worked with key customers to identify technology and content needs, then translated needs into improvements.

Andover, Ma

•Developed and implemented new corporate advertising program across Philips Healthcare.•Managed relationships with media, creative, and advertising agencies.•Managed $1M centralized advertising budget.

Andover, Massachusetts, United States

•Coordinated the design and print production of pre-sales communications literature.•Executed record filing system to improve document organization and management.•Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate instructions.

Andover, Ma

•Efficiently processed incoming orders for medical supply product lines.•Performed administrative duties including calendar management and travel arrangements.•Created detailed expense reports and requests for capital expenditures.

Hampton, Nh

• Supported major annual fundraising event and all aspects of non-profit public relations.• Rolled out benefits package to new employees and prepared documents for enrolling in insurance coverage.• Administrative support.